What is RAM? Without boring anyone too much, Random Access Memory is memory that your computer uses to store information while your programs are running. Think of it as short term memory. So when your RAM goes kaput, your computer may crash, become unstable, or just perform incredibly slowly. LaptopMD+ can diagnose all of your laptop RAM problems and get them resolved to get your laptop working like new. Our technicians can spot a bad RAM stick from 100 paces and re-solder pin connectors using nothing more than their heat vision and a paper clip. So if you think you need laptop RAM replaced, or just wondering why Windows takes hours to load, bring your laptop by and our team of trained professionals will diagnose and repair or replace your RAM, and have your laptop and you home in time for dinner.