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The doctor is always in!

Get computer advice, technology tips, and expert know-how from the LaptopMD

Browse our site for computer advice, troubleshooting tips and tricks, and information on how to prevent common computer problems so you can avoid bringing your computer in for repair.

This section was built for you; we want to give you the answers you need to keep you away from us for as long as possible! We know what it’s like looking for help with computer repair on the internet; you may end up confused, bewildered, or maybe completely dazed by the amount of computer repair information out there.

Send your computer, software, and general tech questions to today!

You have questions? That's understandable. Maybe we even have answers. So ask us anything. Anything at all. We'll try to answer to the best of our ability.

LaptopMD+ Blog

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  • LaptopMD For On-Site IT Needs

    by Vladimir Sobur Posted October 22, 2016 in Newsletter

    Your busy life is hectic, and LaptopMD understands just how precious your time is. That is why we make house calls!

    LaptopMD For On-Site IT Needs

    Whether to a business or home, when LaptopMD makes a service call, be assured that we dispatch only highly experienced, certified technicians.

    Who Can We Help?
    For your small business or office, we offer complete IT support on a regular or as-needed basis. Whether it is setting up new equipment, performing routine system maintenance, troubleshooting network issues, training your staff, or installing/removing software, our responsive, reliable service keeps your business up and running.

    LaptopMD For On-Site IT Needs

    If you need software customized, we can do it! You receive professional, worry-free IT support at reasonable rates.

    About Our Services

    • At your convenience, our technicians:
    • Set up your computer network to your specifications
    • Resolve software problems
    • Install programs or remove unnecessary ones

    LaptopMD For On-Site IT Needs

    • Offer computer training
    • Customize software to fit your needs
    • Troubleshoot and resolve network issues
    • Remove minor viruses, malware, and more

    What Makes Us The Trusted Physicians?
    Allowing someone into the privacy of your home is a serious concern. LaptopMD understands and operates with the highest integrity. Check our hundreds of positive reviews. We provide safe, in-home set-up, repair, and troubleshooting service for all computers and electronics. Our many, satisfied customers include telecommuters with software problems and clients with family PC issues.

    LaptopMD For On-Site IT Needs

    No problem is too big or too small; our reliable technicians can resolve them, usually on the same day. We save you the trouble of packing up your electronics and taking them to the shop, convenience with affordable rates.

    What Areas Do We Serve?
    Our premium on-site service is offered in Queens, Brooklyn within 1-3 stops of Manhattan, and Manhattan.

    What If The Work Cannot Be Done On-Site Or Parts Are Needed?
    On our initial call and evaluation, we arrive with the equipment and tools needed to diagnose and repair your electronics. While we complete most repairs on-site, on rare occasions, repairs may need to be performed at the shop or require special parts. Our managers keep you advised of the repair’s turnaround time and will prorate our on-site charge.

    Appreciate your time!
    Our convenient, on-the-spot service saves you the most precious resource – time. See for yourself why we earned the trust of New York and the Better Business Bureau.

    LaptopMD For On-Site IT Needs

    Trust that LaptopMD is on call and ready to diagnose the problem. We work seven days a week. Call us today!



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Ask A Medic

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  • The Infamous nVidia Chipset Issue

    by Arthur Zilbermann Posted February 14, 2012 in Ask a Medic, Computer, Graphics Card

    I’ve heard my laptop has a bad nVidia Graphics Chip. What does this mean?


    The images you see on your computer when playing video games, editing photos or movies, or even just surfing the web, are all made possible by your graphics chip. Without it, you can kiss any enjoyable/productive/gainful computer times goodbye. If you notice your screen has been freezing, flickering, showing a bad resolution, or in extreme cases, has gone completely black, you may have a bad graphics chip. The good news is if you have an nVidia chipset issue, you’re not alone. The bad news is that the problem is a difficult one to fix. The graphics chip in question is soldered directly onto the motherboard, the part of your laptop that holds your memory, processor, and all the circuits that make it go. Because of a fault in production, some nVidia based chipsets (especially in Macbooks) tend to overheat and cause the motherboard to warp, ever so slightly, and the chips attached to it to start peeling off. Once this happens, the only real fix is to replace the motherboard. Some laptop manufacturers have actually recognized this issue and are offering warranty service or motherboard replacement free of charge, so contact your manufacturer to find out more. If that’s not an option, we can perform a micro-solder fix on your motherboard that could keep it running for years, or months. Since this is not something we recommend, we currently don’t offer any warranties on these jobs. It’s a last-chance operation, and doesn’t resolve the core issue, making the problem likely to come back.

    As long as you want your laptop to remain functional, it’s important that your graphics chip is in tip-top shape. Fortunately for you, here at Laptop MD+, we wield tiny screwdrivers with unparalleled grace and expertise and can get your motherboard replaced in no time. Learn more about your graphics chip and request a completely free quote here. We’ll get your computer up and running again before you have time to despair!

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Knowledge Base

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  • The Differerence Between SSD and HDD

    Posted November 2, 2011 in Hardware Tips & Tricks

    There's a lot of talk these days about SSD and HDD drives. To the computer tech, the difference may be clear but to the average lay person confusion may be the only thing clear. What's difference between SSD and HDD drives? I'm glad you asked...

    MD+ Diagnosis:

    HDD (Hard Disk Drives) hard drives are traditional hard drives with moving parts, proven to shocks and vibrations which cause can damage, that have been used for decades. SSD (Solid State Drives) hard drives are modern alternatives that are used more in portable devices than normal computers to cut down on weight, save space and maximize performance. SSD drives are commonly found in more compact situations, boot up quicker, and use less battery power. You will find SSD drives in any device that says it runs on 'flash memory' like a smartphone, tablet, or other portable device.


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Recent Knowledge


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  • Take A Virtual Tour of LaptopMD+

    by Arthur Zilbermann Posted November 8, 2011 in Water Cooler

    Virtual Tour of LaptopMD+Never been to LaptopMD+ or haven’t stopped by since we last remodeled our offices? Take the LaptopMD+ Virtual Tour and explore our offices interactively. Google stopped by and used their patented street maps technology in our office and the result is a beautiful 360-degree tour of our spacious digs. From our location above Penn Station to your internet browser, check out our offices before you come by!

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Recent Breakroom


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  • Laptop MD joins forces with Data Recovery Clinic !

    by Arthur Zilbermann Posted June 7, 2013 in Computer Maintenance, data recovery, hard-drive, LaptopMD+ News, News, Newsletter, Small Business Support, virus

    We are excited to announce that Laptop MD now has joined forces with Data Recovery Clinic.  Steven, the lead technician at Data Recovery Clinic, has been providing emergency data recovery from hard drives and raids of all configurations for over 23 years.

    DRC, established in 1989, attributes their high success rate  due to their cutting edge ATOLA data recovery equipment and highly trained technicians in data recovery. They have successfully recovered data from all over the globe and from all types of media. If your data can be recovered, then they can recover it. If you don’t believe us, just ask: NASA, 3M, Lucent, Pepsi Co, Chicago Stock Exchange, Sandia National Labs, CAGEMA INC, Raytheon, Dell, HP, IBM, Compaq, Norton Utilities, and many, many more whose data they have successfully recovered.

    With their “no-data no-charge payment system”, it’s a win-win for anyone who has been faced with the disastrous failed hard drive, flash card, or memory stick at the most critical moment. Come to Laptop MD and let us battle “Murphy’s Law” for you.

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