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The doctor is always in!

Get computer advice, technology tips, and expert know-how from the LaptopMD

Browse our site for computer advice, troubleshooting tips and tricks, and information on how to prevent common computer problems so you can avoid bringing your computer in for repair.

This section was built for you; we want to give you the answers you need to keep you away from us for as long as possible! We know what it’s like looking for help with computer repair on the internet; you may end up confused, bewildered, or maybe completely dazed by the amount of computer repair information out there.

Send your computer, software, and general tech questions to DoctorZ@laptopmd.com today!

You have questions? That's understandable. Maybe we even have answers. So ask us anything. Anything at all. We'll try to answer to the best of our ability.

LaptopMD+ Blog

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  • The Doctor is in the House. On-Site Service.

    by Vladimir Sobur Posted May 1, 2016 in Computer Maintenance, Customer Care, LaptopMD+ News, News, Newsletter, Small Business Support

    We understand that you are busy and we value your time. That is why LaptopMD comes to you! Whether you are a business or an individual, when LaptopMD makes house calls, you can rest assured that you’re getting experience and integrity from certified technicians capable of performing any type of repair job. Whether you need help with software installation, computer network setup, printer support, or iPhone repair, our technicians have the training you need.

    Who Can We Help?
    Our dedicated technicians can service any small business or individual. We offer full support to small businesses on a regular basis. All business clients need computer support from time to time, but you don’t always need a full-time IT engineer. That’s where we come in. We can provide all of your business IT needs without the expense of a full-time staff member.
    On site service. LaptopMD

    We also provide full service computer and electronic troubleshooting for private clients in your home. Whether you work from home, or you need help with iTunes, email, or some other personal electronic need, we are here to help, in your home and usually within the same day.

    About Our Services
    For Business or Private Clients:

    • Set up your computer network
    • Solve software issues
    • Install programs
    • Provide computer training and other digital needs
    • Software customizations
    • Network and Printer set-up or connectivity issues
    • iPhone Repair
    • Minor Viruses, and more

    On site service. LaptopMD

    Most repairs can be done onsite, but some repairs may require additional attention or special parts. Our managers help alleviate these issues during the initial call and assessment to ensure your problem is diagnosed properly and we bring the proper tools with us. If work must be taken off your premises, or if special parts are needed, we will notify you immediately and prorate the onsite support fee.

    What Makes Us the Trusted Physicians?
    We have more than 15 years of experience, professional, certified engineers, and thousands of positive reviews on Yelp.

    On site service. LaptopMD

    When we come into your home or place of business, you can expect the same customer service you would receive in our office. We provide the trust and reliability our clients all depend on. We know and understand that you don’t want to invite just anyone into your home or office. That is why we are supported by thousands of positive reviews from customers just like you and the Better Business Bureau. Thousands of New Yorkers have trusted us with their IT needs, you can, too!

    Why Should You Choose Our On-Site Services?
    Convenience! You need assistance on your schedule, not the rest of New York’s. No lines, no waiting rooms, quick and easy – we will not waste your time.

    On site service. LaptopMD

    We work 7 days a week. When you need us, our certified repair technicians are there in a flash. We will take care of you while you rest easy.

    Locations We Serve
    Manhattan, Brooklyn within 1-3 stops of Manhattan, and Queens.

    Schedule your Appointment Now
    Find out for yourself why LaptopMD is the best in New York for onsite computer support.We will be right there when you are ready for us. Call us today!

    On site service. LaptopMD

     

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Ask A Medic

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  • The Infamous nVidia Chipset Issue

    by Arthur Zilbermann Posted February 14, 2012 in Ask a Medic, Computer, Graphics Card
    Question:

    I’ve heard my laptop has a bad nVidia Graphics Chip. What does this mean?

    Answer:

    The images you see on your computer when playing video games, editing photos or movies, or even just surfing the web, are all made possible by your graphics chip. Without it, you can kiss any enjoyable/productive/gainful computer times goodbye. If you notice your screen has been freezing, flickering, showing a bad resolution, or in extreme cases, has gone completely black, you may have a bad graphics chip. The good news is if you have an nVidia chipset issue, you’re not alone. The bad news is that the problem is a difficult one to fix. The graphics chip in question is soldered directly onto the motherboard, the part of your laptop that holds your memory, processor, and all the circuits that make it go. Because of a fault in production, some nVidia based chipsets (especially in Macbooks) tend to overheat and cause the motherboard to warp, ever so slightly, and the chips attached to it to start peeling off. Once this happens, the only real fix is to replace the motherboard. Some laptop manufacturers have actually recognized this issue and are offering warranty service or motherboard replacement free of charge, so contact your manufacturer to find out more. If that’s not an option, we can perform a micro-solder fix on your motherboard that could keep it running for years, or months. Since this is not something we recommend, we currently don’t offer any warranties on these jobs. It’s a last-chance operation, and doesn’t resolve the core issue, making the problem likely to come back.

    As long as you want your laptop to remain functional, it’s important that your graphics chip is in tip-top shape. Fortunately for you, here at Laptop MD+, we wield tiny screwdrivers with unparalleled grace and expertise and can get your motherboard replaced in no time. Learn more about your graphics chip and request a completely free quote here. We’ll get your computer up and running again before you have time to despair!

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Knowledge Base

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  • The Differerence Between SSD and HDD

    Posted November 2, 2011 in Hardware Tips & Tricks
    Problem:

    There's a lot of talk these days about SSD and HDD drives. To the computer tech, the difference may be clear but to the average lay person confusion may be the only thing clear. What's difference between SSD and HDD drives? I'm glad you asked...

    MD+ Diagnosis:

    HDD (Hard Disk Drives) hard drives are traditional hard drives with moving parts, proven to shocks and vibrations which cause can damage, that have been used for decades. SSD (Solid State Drives) hard drives are modern alternatives that are used more in portable devices than normal computers to cut down on weight, save space and maximize performance. SSD drives are commonly found in more compact situations, boot up quicker, and use less battery power. You will find SSD drives in any device that says it runs on 'flash memory' like a smartphone, tablet, or other portable device.

    ssd-vs-hdd

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Recent Knowledge

Breakroom

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  • Take A Virtual Tour of LaptopMD+

    by Arthur Zilbermann Posted November 8, 2011 in Water Cooler

    Virtual Tour of LaptopMD+Never been to LaptopMD+ or haven’t stopped by since we last remodeled our offices? Take the LaptopMD+ Virtual Tour and explore our offices interactively. Google stopped by and used their patented street maps technology in our office and the result is a beautiful 360-degree tour of our spacious digs. From our location above Penn Station to your internet browser, check out our offices before you come by!

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Recent Breakroom

News

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  • Laptop MD joins forces with Data Recovery Clinic !

    by Arthur Zilbermann Posted June 7, 2013 in Computer Maintenance, data recovery, hard-drive, LaptopMD+ News, News, Newsletter, Small Business Support, virus

    We are excited to announce that Laptop MD now has joined forces with Data Recovery Clinic.  Steven, the lead technician at Data Recovery Clinic, has been providing emergency data recovery from hard drives and raids of all configurations for over 23 years.

    DRC, established in 1989, attributes their high success rate  due to their cutting edge ATOLA data recovery equipment and highly trained technicians in data recovery. They have successfully recovered data from all over the globe and from all types of media. If your data can be recovered, then they can recover it. If you don’t believe us, just ask: NASA, 3M, Lucent, Pepsi Co, Chicago Stock Exchange, Sandia National Labs, CAGEMA INC, Raytheon, Dell, HP, IBM, Compaq, Norton Utilities, and many, many more whose data they have successfully recovered.

    With their “no-data no-charge payment system”, it’s a win-win for anyone who has been faced with the disastrous failed hard drive, flash card, or memory stick at the most critical moment. Come to Laptop MD and let us battle “Murphy’s Law” for you.

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