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Get computer advice, technology tips, and expert know-how from the LaptopMD

Browse our site for computer advice, troubleshooting tips and tricks, and information on how to prevent common computer problems so you can avoid bringing your computer in for repair.

This section was built for you; we want to give you the answers you need to keep you away from us for as long as possible! We know what it’s like looking for help with computer repair on the internet; you may end up confused, bewildered, or maybe completely dazed by the amount of computer repair information out there.

Send your computer, software, and general tech questions to DoctorZ@laptopmd.com today!

You have questions? That's understandable. Maybe we even have answers. So ask us anything. Anything at all. We'll try to answer to the best of our ability.

LaptopMD+ Blog

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  • How to create secure and memorable password

    by Vladimir Sobur Posted September 23, 2016 in Computer Advice, Customer Care, General, Newsletter

    We’re required to have a multiplicity of online accounts in order to access many basic services nowadays, from email to banking to healthcare provider portals. Each one of these online services needs its own unique password, but creating and remembering passwords for so many different services is daunting for even the most tech-savvy individuals.

    How to create a secure password from LaptopMD

    That’s why we here at LaptopMD have come up with the following collection of tips and tricks for crafting memorable passwords that are safe, too.

    Basic guidelines
    A strong password is:
    • a good minimum password length is 12 characters;
    • try to include 3 out of 4 of the following: numbers, symbols, uppercase and lowercase letters;

    How to create a secure password from LaptopMD

    • definitely avoid using dictionary words, either single or in combination, as password crackers often use dictionary files to guess passwords.

    Bruce Schneier’s Method
    Back in 2008, Bruce Schneier came up with a method that still works today. In short, the method is to shorten a sentence that you can remember into an acronym.As Schneier writes: “My advice is to take a sentence and turn it into a password. Something like “This little piggy went to market” might become “tlpWENT2m”. That nine-character password won’t be in anyone’s dictionary.” You can also just take the first letter or two of each work in the passphrase and generate an acronym that way. Interestingly enough, this can be far more secure than merely using the longer passphrase as your password.

    Reverse the phrase
    Come up with something memorable but too worried about its guessability? Try reversing the phrase. This trick can turn practically any series of words into gibberish.

    How to create a secure password from LaptopMD

    Combined with mixing up the capitalization and extra symbols and numbers, you can create an easy to recall yet random-appearing passphrase.

    Include extra spaces
    Did you know you can include spaces in your password on most sites? This little-used trick can do a lot to improve your password’s security,

    How to create a secure password from LaptopMD

    especially when placing the spaces randomly within the phrase.

    Random Password Generator Site
    You can also turn to online password generators to easily create a random series of characters without giving it too much thought. PasswordsGenerator is the most popular of these owning to the sheer variety of options it provides,

    How to create a secure password from LaptopMD

    but there are dozens of other sites available too. The only trick, of course, is remembering the password afterwards.

    Conclusion
    For us at LaptopMD, your computer health is our passion. Part of digital health depends on having strong defenses against attackers.

    How to create a secure password from LaptopMD

    Make sure to follow our password advice, and you can rest easy knowing that your data is safe and secure.

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Ask A Medic

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  • The Infamous nVidia Chipset Issue

    by Arthur Zilbermann Posted February 14, 2012 in Ask a Medic, Computer, Graphics Card
    Question:

    I’ve heard my laptop has a bad nVidia Graphics Chip. What does this mean?

    Answer:

    The images you see on your computer when playing video games, editing photos or movies, or even just surfing the web, are all made possible by your graphics chip. Without it, you can kiss any enjoyable/productive/gainful computer times goodbye. If you notice your screen has been freezing, flickering, showing a bad resolution, or in extreme cases, has gone completely black, you may have a bad graphics chip. The good news is if you have an nVidia chipset issue, you’re not alone. The bad news is that the problem is a difficult one to fix. The graphics chip in question is soldered directly onto the motherboard, the part of your laptop that holds your memory, processor, and all the circuits that make it go. Because of a fault in production, some nVidia based chipsets (especially in Macbooks) tend to overheat and cause the motherboard to warp, ever so slightly, and the chips attached to it to start peeling off. Once this happens, the only real fix is to replace the motherboard. Some laptop manufacturers have actually recognized this issue and are offering warranty service or motherboard replacement free of charge, so contact your manufacturer to find out more. If that’s not an option, we can perform a micro-solder fix on your motherboard that could keep it running for years, or months. Since this is not something we recommend, we currently don’t offer any warranties on these jobs. It’s a last-chance operation, and doesn’t resolve the core issue, making the problem likely to come back.

    As long as you want your laptop to remain functional, it’s important that your graphics chip is in tip-top shape. Fortunately for you, here at Laptop MD+, we wield tiny screwdrivers with unparalleled grace and expertise and can get your motherboard replaced in no time. Learn more about your graphics chip and request a completely free quote here. We’ll get your computer up and running again before you have time to despair!

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Knowledge Base

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  • The Differerence Between SSD and HDD

    Posted November 2, 2011 in Hardware Tips & Tricks
    Problem:

    There's a lot of talk these days about SSD and HDD drives. To the computer tech, the difference may be clear but to the average lay person confusion may be the only thing clear. What's difference between SSD and HDD drives? I'm glad you asked...

    MD+ Diagnosis:

    HDD (Hard Disk Drives) hard drives are traditional hard drives with moving parts, proven to shocks and vibrations which cause can damage, that have been used for decades. SSD (Solid State Drives) hard drives are modern alternatives that are used more in portable devices than normal computers to cut down on weight, save space and maximize performance. SSD drives are commonly found in more compact situations, boot up quicker, and use less battery power. You will find SSD drives in any device that says it runs on 'flash memory' like a smartphone, tablet, or other portable device.

    ssd-vs-hdd

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Recent Knowledge

Breakroom

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  • Take A Virtual Tour of LaptopMD+

    by Arthur Zilbermann Posted November 8, 2011 in Water Cooler

    Virtual Tour of LaptopMD+Never been to LaptopMD+ or haven’t stopped by since we last remodeled our offices? Take the LaptopMD+ Virtual Tour and explore our offices interactively. Google stopped by and used their patented street maps technology in our office and the result is a beautiful 360-degree tour of our spacious digs. From our location above Penn Station to your internet browser, check out our offices before you come by!

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Recent Breakroom

News

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  • Laptop MD joins forces with Data Recovery Clinic !

    by Arthur Zilbermann Posted June 7, 2013 in Computer Maintenance, data recovery, hard-drive, LaptopMD+ News, News, Newsletter, Small Business Support, virus

    We are excited to announce that Laptop MD now has joined forces with Data Recovery Clinic.  Steven, the lead technician at Data Recovery Clinic, has been providing emergency data recovery from hard drives and raids of all configurations for over 23 years.

    DRC, established in 1989, attributes their high success rate  due to their cutting edge ATOLA data recovery equipment and highly trained technicians in data recovery. They have successfully recovered data from all over the globe and from all types of media. If your data can be recovered, then they can recover it. If you don’t believe us, just ask: NASA, 3M, Lucent, Pepsi Co, Chicago Stock Exchange, Sandia National Labs, CAGEMA INC, Raytheon, Dell, HP, IBM, Compaq, Norton Utilities, and many, many more whose data they have successfully recovered.

    With their “no-data no-charge payment system”, it’s a win-win for anyone who has been faced with the disastrous failed hard drive, flash card, or memory stick at the most critical moment. Come to Laptop MD and let us battle “Murphy’s Law” for you.

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