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Browse our site for computer advice, troubleshooting tips and tricks, and information on how to prevent common computer problems so you can avoid bringing your computer in for repair.

This section was built for you; we want to give you the answers you need to keep you away from us for as long as possible! We know what it’s like looking for help with computer repair on the internet; you may end up confused, bewildered, or maybe completely dazed by the amount of computer repair information out there.

Send your computer, software, and general tech questions to DoctorZ@laptopmd.com today!

You have questions? That's understandable. Maybe we even have answers. So ask us anything. Anything at all. We'll try to answer to the best of our ability.

LaptopMD+ Blog

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  • How to Use a Laptop Abroad

    by Vladimir Sobur Posted July 22, 2016 in Computer, Computer Advice, Newsletter

    It is high time you go on vacation. Everyone deserves some time away from the realities of the daily grind. Anyway, these days most of us want to stay connected at all times. This includes when we are on vacation.

    How to Use a Laptop Abroad. LaptopMD

    Although some people get by with a phone or tablet, many people want to bring their laptops with them on vacation. If you are getting ready to head out on vacation with your laptop packed for the trip, follow these tips to ensure that your laptop will be ready and safe while you travel.

    Back up all your data
    If you do bring your laptop on your trip, the first step you need to make before you leave is to backup all your files. There are a few options to do this(CarboniteIbackupCrashplan).

    How to Use a Laptop Abroad. LaptopMD

    You can backup your files onto an external hard drive. You can also use an online data storage service.

    Encrypt the important files
    You should also encrypt all your important files with passwords before you leave. This will prevent a thief from stealing sensitive information if your laptop gets stolen while you are on the road.

    How to Use a Laptop Abroad. LaptopMD

    In addition, bringing a USB stick with your operating system on it will be invaluable if you develop hard drive problems on the road.

    Power problems
    Power problems are one of the most common difficulties travelers face with their laptops.

    How to Use a Laptop Abroad. LaptopMD

    It is a good idea to bring a second battery with you to use when you are forced to go a long time between power outlets while you are on the road.

    Adapters
    Most AC adapters sold with computers today will convert any country’s voltage into the proper voltage they need to operate. However, it is a good idea to bring a surge protector with you when you travel. This is especially important in developing countries where the power grid may not be in the best condition.

    Travel case
    The last thing you want is your laptop to be stolen or damage while you are traveling. Make sure to bring a sturdy travel case with you to protect your laptop.

    How to Use a Laptop Abroad. LaptopMD

    Never let the bag with your laptop in it out of your sight when you are in public. It is also a good idea to keep your laptop secure in your hotel. Taking it out with you into public makes you a target for thieves.

    The last preparation
    Once you are on your trip, you will find it very inconvenient if your laptop breaks down. To prevent this, you can bring your laptop in to the computer experts at LaptopMD. We will thoroughly inspect your device and ensure that everything is prepared to ensure your laptop works well while you are enjoying your journey. We wish you the best on your vacation. Come in and see us before you leave to keep your device safe.

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Ask A Medic

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  • The Infamous nVidia Chipset Issue

    by Arthur Zilbermann Posted February 14, 2012 in Ask a Medic, Computer, Graphics Card
    Question:

    I’ve heard my laptop has a bad nVidia Graphics Chip. What does this mean?

    Answer:

    The images you see on your computer when playing video games, editing photos or movies, or even just surfing the web, are all made possible by your graphics chip. Without it, you can kiss any enjoyable/productive/gainful computer times goodbye. If you notice your screen has been freezing, flickering, showing a bad resolution, or in extreme cases, has gone completely black, you may have a bad graphics chip. The good news is if you have an nVidia chipset issue, you’re not alone. The bad news is that the problem is a difficult one to fix. The graphics chip in question is soldered directly onto the motherboard, the part of your laptop that holds your memory, processor, and all the circuits that make it go. Because of a fault in production, some nVidia based chipsets (especially in Macbooks) tend to overheat and cause the motherboard to warp, ever so slightly, and the chips attached to it to start peeling off. Once this happens, the only real fix is to replace the motherboard. Some laptop manufacturers have actually recognized this issue and are offering warranty service or motherboard replacement free of charge, so contact your manufacturer to find out more. If that’s not an option, we can perform a micro-solder fix on your motherboard that could keep it running for years, or months. Since this is not something we recommend, we currently don’t offer any warranties on these jobs. It’s a last-chance operation, and doesn’t resolve the core issue, making the problem likely to come back.

    As long as you want your laptop to remain functional, it’s important that your graphics chip is in tip-top shape. Fortunately for you, here at Laptop MD+, we wield tiny screwdrivers with unparalleled grace and expertise and can get your motherboard replaced in no time. Learn more about your graphics chip and request a completely free quote here. We’ll get your computer up and running again before you have time to despair!

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Knowledge Base

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  • The Differerence Between SSD and HDD

    Posted November 2, 2011 in Hardware Tips & Tricks
    Problem:

    There's a lot of talk these days about SSD and HDD drives. To the computer tech, the difference may be clear but to the average lay person confusion may be the only thing clear. What's difference between SSD and HDD drives? I'm glad you asked...

    MD+ Diagnosis:

    HDD (Hard Disk Drives) hard drives are traditional hard drives with moving parts, proven to shocks and vibrations which cause can damage, that have been used for decades. SSD (Solid State Drives) hard drives are modern alternatives that are used more in portable devices than normal computers to cut down on weight, save space and maximize performance. SSD drives are commonly found in more compact situations, boot up quicker, and use less battery power. You will find SSD drives in any device that says it runs on 'flash memory' like a smartphone, tablet, or other portable device.

    ssd-vs-hdd

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Recent Knowledge

Breakroom

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  • Take A Virtual Tour of LaptopMD+

    by Arthur Zilbermann Posted November 8, 2011 in Water Cooler

    Virtual Tour of LaptopMD+Never been to LaptopMD+ or haven’t stopped by since we last remodeled our offices? Take the LaptopMD+ Virtual Tour and explore our offices interactively. Google stopped by and used their patented street maps technology in our office and the result is a beautiful 360-degree tour of our spacious digs. From our location above Penn Station to your internet browser, check out our offices before you come by!

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Recent Breakroom

News

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  • Laptop MD joins forces with Data Recovery Clinic !

    by Arthur Zilbermann Posted June 7, 2013 in Computer Maintenance, data recovery, hard-drive, LaptopMD+ News, News, Newsletter, Small Business Support, virus

    We are excited to announce that Laptop MD now has joined forces with Data Recovery Clinic.  Steven, the lead technician at Data Recovery Clinic, has been providing emergency data recovery from hard drives and raids of all configurations for over 23 years.

    DRC, established in 1989, attributes their high success rate  due to their cutting edge ATOLA data recovery equipment and highly trained technicians in data recovery. They have successfully recovered data from all over the globe and from all types of media. If your data can be recovered, then they can recover it. If you don’t believe us, just ask: NASA, 3M, Lucent, Pepsi Co, Chicago Stock Exchange, Sandia National Labs, CAGEMA INC, Raytheon, Dell, HP, IBM, Compaq, Norton Utilities, and many, many more whose data they have successfully recovered.

    With their “no-data no-charge payment system”, it’s a win-win for anyone who has been faced with the disastrous failed hard drive, flash card, or memory stick at the most critical moment. Come to Laptop MD and let us battle “Murphy’s Law” for you.

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