Computer Repair NYC Laptop Repair New York Brooklyn Manhattan. Data Recovery NY.

LaptopMD was voted Best of Citysearch. The following are real customer reviews. Click on the title of any of the following reviews to see the review posted on Citysearch.com

Couldn't believe how quick they fixed my machine!
by jasondobs 10-02-09

Brought my laptop to laptopMD because my DC powerjack was broken. I'd been to them in the past, but they've made some changes recently. They got a new office with a great view of Penn Station, and their service times are even faster. They replaced the jack and had my computer back to me in just 4 hours. I came in a bit early and chatted with Ross for 20 minutes about the new computer I'm going to get eventually. He gave me some advice that was very insightful as well as some websites to check out for laptop reviews - like CNet. Great customer service!
LaptopMD did a great job with my computer problem, he was very quick at resolving the problem. I was very pleased and would definitely call on his services again.

Goodbye Macstore. Hello LaptopMD!
by Katebear 10-01-09

I spilled coffee on my Macbook Pro and of course brought it to the Mac Store. Not only did my warranty not cover spills, they said that they were going to charge me over $600 and the job would take 2 weeks. I can't be without my laptop for 2 weeks, so I looked online and took a chance with LaptopMD. I was hesitant at first to hand my Mac over, but they had the keyboard replaced and cleaned the laptop for just $250 and I had the computer the next day. I'm very happy with the service and espcially how fast I got back my laptop. I'd definitely recommend these guys to a friend.

Fast reliable service for the "traveler's" kind
by Happygoluckyguy 08-07-09

I just flew in from Houston, TX and i was staying at the Westin Hotel nearby. I was using my Laptop "HP Pavilion Ent" you know just surfing on the web when i spilled my juice all over the keyboard, within seconds my laptop froze and i couldn't get it to boot up again, so i used the hotels computer, found laptopmd but was very skeptical once i arrived. Though once i was greeted by Ross, i felt comfortable leaving my laptop there for the "free" estimate, which in fact was free to my surprise, anyway he told me that it would cost $250 to clean and replace some parts and he said it would be done in 6 hours, well that was a lie because he called me back within 2 and told me its ready for pick up. Other places i called were charging $400 + for the same thing and the wait time was days not hours. All in all it was great service, cool view of MSG and the Post Office, but most importantly i was able to fly back home the next day without buying a new laptop on my companies credit card...."whew"

Detailed, Convenient, and Very Friendly
by PaladinHero13 08-02-09

Thursday night, my hard drive started to run extremely slow. Friday afternoon, I made an appointment to LaptopMD. I got a response about 10 minutes later in forms of a phone call and an e-mail message, letting me know I can come in the next day. I was impressed immediately by the response.

Though I was thrown off by the appearance of the place (it's in a suite), I got great service from the time I sat in the waiting room. I consider myself to be a guy who knows a bit about technology. Hence, when I brought my computer in, I was disappointed that I allowed my computer to get to this point. Ross, the main helper, was not condescending and explained every aspect of what was wrong and how he checked my hard drive. He walked me through the process and let me know exactly what he was doing, which made me feel a LOT better about my computer problem.

I also waited for a few hours, which was a comfortable experience, especially since I was able to take care of other things. The prices were very reasonable. I ended up having to get a new hard drive, which was actually an upgrade of 90 GB (160 to 250 GB). I ended up leaving with a new hard drive and an overall great experience. If I ever had to get something repaired again (which I hope I don't, but still), I'll definitely go to LaptopMD without hesitation.

Great View! Great service!
by beachbabe10014 07-03-09

Since it was my first time going to LaptopMD, I was kind of weary about going up to the 12th floor of this building. When I got into the office, though, I could see why they chose this location! What a view of The NY Post office! I liked the fact that as you walk in you get to see the techs working on everything.

I pulled out my laptop that had crashed, and they transfered all the data, and reinstalled windows and it was all done for less than $200 when "Best" buy had quoted me over $300 for a similar job on my last computer.....and they didn't give me a free quote like LaptopMD.

Needless to say, I was fed up with Geeksquad and I'm glad I chose LaptopMD.

Great Workmanship
by conalizacoster 04-07-09

So I had a Toshiba laptop that wouldn't turn on. I called a lot of places and they quoted me a LOT of different numbers with a lot of different assumptions about what needed to be done to my computer - without even looking at the laptop. I got frustrated with everyone so I just randomly brought it to these guys. After hearing that I probably have a "motherboard issue" or I have to replace the "power jack" I was glad when a technician sat down with me and offered to take a look at my laptop FOR FREE. After a couple hours they replaced little tiny cable underneath my keyboard and charged me for just ONE hour of labor. THey didn't even upsell me on the cable.