LaptopMD For On-Site IT Needs

Your busy life is hectic, and LaptopMD understands just how precious your time is. That is why we make house calls!

LaptopMD For On-Site IT Needs

Whether to a business or home, when LaptopMD makes a service call, be assured that we dispatch only highly experienced, certified technicians.

Who Can We Help?
For your small business or office, we offer complete IT support on a regular or as-needed basis. Whether it is setting up new equipment, performing routine system maintenance, troubleshooting network issues, training your staff, or installing/removing software, our responsive, reliable service keeps your business up and running.

LaptopMD For On-Site IT Needs

If you need software customized, we can do it! You receive professional, worry-free IT support at reasonable rates.

About Our Services

  • At your convenience, our technicians:
  • Set up your computer network to your specifications
  • Resolve software problems
  • Install programs or remove unnecessary ones

LaptopMD For On-Site IT Needs

  • Offer computer training
  • Customize software to fit your needs
  • Troubleshoot and resolve network issues
  • Remove minor viruses, malware, and more

What Makes Us The Trusted Physicians?
Allowing someone into the privacy of your home is a serious concern. LaptopMD understands and operates with the highest integrity. Check our hundreds of positive reviews. We provide safe, in-home set-up, repair, and troubleshooting service for all computers and electronics. Our many, satisfied customers include telecommuters with software problems and clients with family PC issues.

LaptopMD For On-Site IT Needs

No problem is too big or too small; our reliable technicians can resolve them, usually on the same day. We save you the trouble of packing up your electronics and taking them to the shop, convenience with affordable rates.

What Areas Do We Serve?
Our premium on-site service is offered in Queens, Brooklyn within 1-3 stops of Manhattan, and Manhattan.

What If The Work Cannot Be Done On-Site Or Parts Are Needed?
On our initial call and evaluation, we arrive with the equipment and tools needed to diagnose and repair your electronics. While we complete most repairs on-site, on rare occasions, repairs may need to be performed at the shop or require special parts. Our managers keep you advised of the repair’s turnaround time and will prorate our on-site charge.

Appreciate your time!
Our convenient, on-the-spot service saves you the most precious resource – time. See for yourself why we earned the trust of New York and the Better Business Bureau.

LaptopMD For On-Site IT Needs

Trust that LaptopMD is on call and ready to diagnose the problem. We work seven days a week. Call us today!

 

 

How To Clear Your Cache On Any Browser

Whether you use a PC or Mac, your device will slow down eventually. “Clear your browser cache” is among the first diagnostic steps you will hear from tech people. A cache is a section on your hard disk where the browser keeps files that it downloaded earlier in case they’re needed again. However, too much in your cache could be slowing your device down.

How To Clear Your Cache On Any Browser with LaptopMD

Bottom line: It is usually a good idea to clear your browser cache once in a while to ensure that things run smoothly. Here is how to go about the process.

Clearing Safari’s cache
Step One: Launch the browser then select Safari in the upper-left corner of the main menu bar. Afterward, select the “Preferences” option near the top of the drop-down menu. A new window with Safari’s settings will pop up. Navigate over to the Privacy category. In the window that appears, click the “Remove All Website Data” button. This is the easiest way to clear your browser cache.

How To Clear Your Cache On Any Browser with LaptopMD

Step One: Open the “Preferences dialog” then click the Advanced icon. Check the “Show Develop menu” in the menu bar. A new Develop drop-down menu option will appear to the left of the Window as well as Help menu options.
Step Two: Close any running Safari window then select Empty Caches on the Develop menu.

Clearing Chrome’s cache
Step one: Click on the Chrome menu in the upper-right corner, besides the address bar.
Step two: Do any of the following.
• Navigate to Tools > Clear browsing data.
• Alternatively, you can use the Ctrl + Shift + Delete combination.
– Windows or Linux – press CTRL + Shift + Delete
– Mac OS X – press Command + Shift + Delete
• Click Menu > Settings > Show advanced settings > Clear browsing data.

How To Clear Your Cache On Any Browser with LaptopMD

Step three: A pop-up will appear on your screen. In the resulting dialog, check any browsing data that you wish to delete.
Final step: Click the “Clear browsing data” button to clear your cache.

Clearing Firefox’s cache
The process is pretty much the same as clearing data in Chrome. Click CTRL + Shift + Delete to launch the “Clear Recent History dialog box.” Tick the box next to cache and choose a time range from the drop-down menu, and click “Clear Now.” If your problem persists, try these approaches.
Step One: Launch the options dialog box by either hitting the “Alt” button or clicking the hamburger menu in the upper right side of your browser. If you use the “Alt” button, you will see the pull-down menus from where you will select Tools > Options. But if you use the hamburger menu, click Options.

How To Clear Your Cache On Any Browser with LaptopMD

Step two: Select the Advanced tab on the right side of the navigation bar then select the Network sub-tab underneath. Go ahead and click the button “Clear Now” and click “OK” to proceed.

One more option!
If you are still facing the same problem even after clearing your browser cache, consider changing your HDD into SSD. Alternatively, you can scan your device for viruses or visit us for more information.

How To Back Up Your IPhone, IPad Properly

Every time Apple releases a new phone, the world goes into a frenzy. There are the die-hards who will wait for hours on end to be one of the first to purchase the new iPhone. Once the dust has settled, and people start to adopt the new phone and want to use it, a sudden dread comes over them. How do you take all the apps, photos, and everything else on your old phone and move it to the new phone?

How To Back Up Your IPhone, IPad Properly from LaptopMD

For some, letting the techs at the Apple Store deal with is a great option. However, that means even more waiting for someone else to do something that is very easy for even the most novice technology user. You simply have to back up the old phone, either to iTunes or to iCloud, and then restore that backup to your new phone. Before you say that you could never figure it out, read through these simple directions and see how simple it really is.

Backing Up Your iPhone To iTunes
This is really quite a simple process, and even people who have a hard time navigating the Internet should be able to do it.

How To Back Up Your IPhone, IPad Properly from LaptopMD

  • Be sure you have the latest version of iTunes installed on the computer.
  • Open iTunes, and connect your iPhone to the computer using the the charging cable.
  • You may receive a message asking if you trust the computer, or to enter your passcode. If you do, follow the prompts.
  • Once your iPhone is connected, you will want to select your phone from within iTunes. This will automatically put you on the Summary screen.
  • There is a section called “Backups”, you will want to select “This Computer” and then select “Backup Now”.
Backing Up Your iPhone To iCloud
  • Connect your iPhone to your home Wi-Fi network. You do not want to transfer all the data over a cellular connection, as it may use all of your monthly available data.

How To Back Up Your IPhone, IPad Properly from LaptopMD

  • Tap the Settings app, then scroll down and tap iCloud.
  • Next, scroll to “Backup”, and tap that.
  • Be sure “Cloud Backup” it toggled to the green.
  • Finally, select “Back Up Now”.
  • Be sure to leave the phone connect to the network until the backup is complete. You may also wish to plug the phone in while it is backing up.

An alternative choice!
With either method, it may take a little time to back up everything on your device, depending on the capacity of your device and what you have stored. At LaptopMD, we hope that everything is clear that you do not have any trouble transferring your information to your new iPhone.

How To Back Up Your IPhone, IPad Properly from LaptopMD

If you do run into trouble, and you cannot figure out how to make it work successfully, visit our convenient location in Manhattan and one of our dedicated experts will help you.