7 Common Problems With The IPhone 7

We love our iPhones, but even the most ardent owner knows these devices are far from impervious. The latest iteration continues the tradition of impressing critics and audiences with Apple innovation but leaving end users with annoying issues.

7 Common Problems With The IPhone 7 and sollutios from LaptopMD

In fact, here are seven common problems with the iPhone 7.

  • Issues with Activation
    Before activating your new phone, make sure you have a reliable WiFi connection. You need to make sure your version of iTunes is up to date as the phone’s activation is processed through your iTunes account. USB the iPhone to your computer and turn on the phone.
  • Freezing in the Cloud
    During updates, the iCloud has been known to freeze. When this happens, reboot the phone by holding the down volume and power buttons. If the restoration still doesn’t follow through, download a backup file to your computer and upload it to the iPhone.
  • No Headphone Jack
    That there would be no jack on the iPhone 7 set the Internet on fire. Still, Apple did offer an adapter to give users options. Most owners have turned to one of the many wireless headsets.

7 Common Problems With The IPhone 7 and sollutios from LaptopMD

  • WiFi Won’t Stay Connected
    One of the most common problems with the newest iPhone is an unreliable WiFi connection. Make sure the router doesn’t need rebooting and that there’s proper range for the signal. Check the settings on your phone to ensure the connection is there. Rebooting the modem may help. If that doesn’t work, Apple has its own support page about how to deal with Wi-Fi issues.
  • Poor Quality Audio
    This is probably the result of your sound being set too low. Check Settings/Sounds to see where the volume ringer is. Turn it all the way up. Check to see if mute is on or for debris in the speaker.
  • Touchscreen is Unresponsive
    The 3D touch feature really upped the phone game, but many user were disappointed to discover the screen’s functionality could fail. When this happens, adjust the screen’s sensitivity. The feature can be found in Settings/General/Accessibility.  and scroll down to 3D touch and tap to change it from light to firm.

7 Common Problems With The IPhone 7 and sollutios from LaptopMD

  • Random Rebooting
    Many owners have reported random reboots on their iPhone 7. A good way to correct this is to restart the phone. Press the home and volume down buttons together and let the phone reboot. This is only a temporary fix, but it does work.

One more
At LaptopMD, we hope that your device will last forever without giving you problems. However, if anything ever happens to it, we’re here to help you.

The Tax Season Has Arrived

Tax season is almost here, and it’s time for you to start thinking about how you will be submitting your income tax declaration. There are several ways for you to prepare and give your documents to the IRS, from having a professional accountant do it for you to completing and submitting the documents yourself or using special software.

Help with Tax Season from LaptopMD

Before you choose this route, you need to consider the security status of your computer system. How do you know if it’s safe to share your private and sensitive financial information with a software program? Let us help educate you on the signs of a compromised computer.

Check your device
Firstly, before you install any tax software on your computer, you need to make sure that the computer is not infected with viruses, malware or spyware. Here is a list of behaviors that may indicate your computer is compromised with spyware:

Help with Tax Season from LaptopMD

  • Your computer suddenly operates very slowly when opening applications;
  •  Random pop-up messages appear while you are on the Internet. No matter what you do, the messages continue to pop-up;
  • An unknown toolbar suddenly populates your web browser;
  • The homepage on your web browser now directs you to a completely different website;
  • The search engine in your web browser has switched to a different service;
  •  Odd error messages pop-up unexpectedly and do not make any sense at all.
What to do?
How do you prevent becoming a victim of Spyware? Here are a few security tips for you to keep in mind:
  • Do not click on any suspicious links within unsolicited emails from people you do not know. If you receive an email that looks like it originated from a legit source (like your bank) but you still find suspicious; do not click the link. Instead, access the site from a bookmark or through a web address that you know is valid. Another trick is to hover your mouse pointer over the web link and if the highlighted link is different from the one within the email body, something is wrong!
  •  Do not input any information into any unexpected pop-up windows. Close these windows and move on.

Help with Tax Season from LaptopMD

  • Only download programs on the Internet from reputable sources. Sometimes ‘free’ software comes with a spyware price tag.
  • One last suggestion is to create a separate user profile on your computer that doesn’t have administrative rights to install software or make any system changes. This way, when you use this profile to visit the Internet, it’s incapable of installing malicious software in the event that it gets compromised.

And the last one
Now that you’re alert to what kind of suspicious activities can affect your laptop during tax season, let us know if you’re experiencing any of these issues. We here at LaptopMD are happy to help you safely submit your taxes this tax season.

5 Common Reasons Why Your Laptop Works Slowly

The 21st century is a busy, modern age when time seems at a premium. There are few things more frustrating than having to sit and look at your laptop how it -so-slowly loads a program or webpage.

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

There are numbers of reasons, however, why your laptop may be running slowly and some of them can be simple, easy or quick fixes. Here are 5 reasons why your laptop may run slowly.

Hardware
Upgrading your hardware can be a relatively inexpensive way to create an enormous boost in horsepower. Switching to a Solid State Drive (SSD) from a spinning hard drive can give your aging machine a major performance boost. As an added bonus, by changing out your hard drive you might gain extra storage in addition to the extra performance.

Random Access Memory (RAM)
Another cheap and easy solution for laptop laze is to upgrade your RAM. Your laptop’s CPU accesses data faster from its RAM than its hard drive or SSD.

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

The more more RAM your laptop has available, the more data it can store there for quick and easy access, which speeds up performance.

Your laptop is not designed for what you want to use it for!
Laptops in general are not the best for gaming, as they require such high CPU and GPU loads. Other laptops don’t have the performance requirements to do high load tasks like video editing. Not only will your laptop slow down while attempting to perform these tasks, but it may even overheat and shut down.

Viruses, Spyware and Malware
These days there are all kinds of viruses, spyware and other malware running amok on the internet that you can pick up almost anywhere. They also perform a wide variety of tasks, such as pushing advertising or phishing sites.

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

All of these can slow down your computer and create a number of other problems ranging from hijacking your browser to crashing your computer.

Multi-tasking
Sometimes, your performance issues have nothing to do with hardware, spyware or a lack of available RAM, but are just a matter of asking your laptop to do too much at once. Every app and every browser tab you have open decreases the functionality of your laptop. If you have a dozen or more apps running and browser tabs open, try shutting down the ones you are not currently using.

Save your precious time
Now that you have some idea of the issues that can be causing major delays on your device, we’d love to help you get it running up to speed. You can try solving an issue on your own, but why not let us give you a free estimate on the spot?

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

In addition, if you print this newsletter and bring it in with your laptop or any other devices you will get 10% off (excluding parts).

New Year And New Deal

2016 was a great year for us. We at LaptopMD hope this year will be even better, and we are going to help you get your new year off to a great start as well!

So how about we start off 2017 with a special deal? When you bring your laptop or PC in for repair between January 14th – 21st, we will give you $17 off the price(excluding parts). Additionally, you will have some of the best, professionally trained and independently certified technicians in the city working on your device.

Bring your computer in to us. We will take a look at it and give you a free estimate. If you agree with our evaluation, we will begin the repair on your computer.

How To Recover Deleted Files

We’ve all accidentally sent important files to the recycle bin. It’s an annoying problem to be sure, but you can recover these files if you just go into the recycle bin itself and restore them. But what happens if you empty your recycle bin before you restore an important file?

How to recover deleted files from LaptopMD

You might think that anything deleted from your recycle bin is lost forever, but there are still ways to recover these deleted files.

Check backups
If you find that you’ve deleted an important file, the first thing you should do is check all of your backups and sync services. You should find your lost file completely intact if it was properly backed up. If you use Dropbox, you should even find multiple versions of every file waiting to be restored should you ever need them.

How to recover deleted files from LaptopMD

Windows
If you don’t have a backup of the deleted file, there are still some options available to you. Those who use Windows 8 or higher should have access to a tool called File History that can be turned on from your Control Panel. You will need an external drive to use this tool properly, but it will come in handy if you need to recover a lost file.

How to recover deleted files from LaptopMD

Users with Windows 7 have the ability to create system restore points that include “shadow copies” of important files. You normally cannot access them directly, but if you right click on the desired shadow file copy and select Properties, you should be able to get to the file’s previous versions.

Mac
Mac users have a similar tool called Time Machine at their disposal. Like the tools available to PC users, Time Machine keeps backups of important files on an external drive so they can be restored if necessary. Time Machine needs to be enabled before the necessary file is lost, however; it cannot be used after the fact.

Recovery Tools
If you have a solid-state drive and the above recovery strategies don’t work, you’re out of luck. The files you need are lost, and there’s nothing you can do to get them back. On the other hand, you might still have a chance if you have a regular magnetic platter hard drive. With these standard drives, a file isn’t actually lost until the space where it was found has been overwritten by other data. You will need some special software to recover lost data from a hard drive, but the good news is that there is plenty of programs available such as Recuva or Undelete Plus.

How to recover deleted files from LaptopMD

If you are truly at a loss when it comes to recovering your data, we at LaptopMD will be happy to help in any way we can.

6 Greatest Causes of Data Loss

The data we so meticulously save to our devices is always at risk. Here at LaptopMD, we want everyone to save themselves the devastation of losing that data.

Tips from LaptopMD

In that regard, here are the six most common causes of data loss we encounter.

Hardware Damage
Hardware is not meant to last forever and rarely lets you know when it’s about to die. The worst part is when hardware dies, you lose your data. This is why it’s advised you update or change hardware every few years.

Computer Theft or Loss
Someone breaks into your home or car and snatches up your computer, laptop or tablet.

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You leave it in a cab or coffee shop and all your efforts to recover it fail. For many of us, loss of data means a lot more to us than the hardware.

Damaging Software
The biggest thrill for a hacker is finding a way to crack what’s supposed to be the latest firewall or antivirus platform. Someone somewhere is virtually attacked every day. While it is advantageous to be connected via your devices, it means opening yourself up to numerous risks.

Tips from LaptopMD

From stealing data and slamming you with spam to making you think something’swrong with your computer so that you can pay hackers to “fix” it, these hazards can be hard to avoid.

Power Failures
The latest operating systems are capable of performing auto-saves to memory before a computer loses power. But that shouldn’t be relied on for protecting data. A shutdown can also disrupt reboot operations and make accessing data difficult later.

Damage as a Result of Mishap
We drop our computers. We spill liquids on the keyboard and watch in horror as our machines die.

Tips from LaptopMD

Replacing a computer is a hard pill to swallow, but losing your pictures, files, music and other data hurts. Unfortunately, it’s unlikely anyone will design a waterproof computer any time soon.

Accidental File Deletion
Probably the number one issue brought to us is losing whole files or parts of files. The major reason data is lost is due to the fact there are not appropriate workflow procedures and backup strategies in place.

Tips from LaptopMD

These would save a lot of time.

Now you are unprepared!
Even in today’s sophisticated world of technology and knowledge of the risks, more users than not still operate without regular backups. Backup daily, install the latest anti-virus solutions and be ready to reinstall your OS should you have to. If you’re regularly backing up,

Tips from LaptopMD

your files will not be in danger if you encounter any of the above issues. In the worst case scenario, you can contact LaptopMD. We use the latest tech to review and save data where possible.

Happy Thanksgiving To Our Amazing Customers

The team at LaptopMD has a tremendous amount to be grateful for this Thanksgiving. At the top of our list we include our great customers. We thank you for the trust and confidence you have in us when it comes to your all-important device. We know you depend on you portable device for so many things and we are committed to ensuring it functions in tip-top condition for you.

Happy Thanksgiving from LaptopMD

In thanks to you for a great year, LaptopMD has a special offer for you during Thanksgiving week. We will provide laptop repair services for you for $20 off(excluding parts). This special deal will start November 25, 2016, and run through December 2, 2016.

Once again, we are grateful to our wonderful customers this Thanksgiving. We stand ready and able to serve you, even during the holiday season.

5 Signs That Often Indicate SSD Problems

A broken SSD (solid state drive) can be a source of frustration for anyone. If you’re worried that your SSD just isn’t working right, there may be some telltale signs that can clue you in, however. SSDs are suitable for desktop and laptop computers alike.

5 Signs That Often Indicate SSD Problems with LaptopMD

People who are enthusiastic about saving power, dependability and speed in general can benefit considerably from them. If your SSD is on the verge of trouble, it may display some useful and obvious indications.

The Error #1
Errors can signify potential problems with SSDs. If you notice any “bad block” errors, your SSD likely requires some repair work. If your computer tries to scan a file and behaves in a particularly slow manner, a bad block error could be the cause. If it shows you any type of error message, that’s further proof, too.

5 Signs That Often Indicate SSD Problems with LaptopMD

Other signs that commonly denote bad blocks are incessant errors during file transferring processes, nonstop freezing and overall slowness.

The Error #2
File writing and reading difficulties can denote significant bad block concerns for people who have SSDs. Bad blocks can influence files in a couple of distinct manners. Systems can discover bad blocks when they’re putting data on your SSD.

5 Signs That Often Indicate SSD Problems with LaptopMD

They can also discover them after the fact. If your system just won’t read your data, that’s probably a big warning for you.

The Error #3
The presence of read-only drives can sometimes suggest the need for SSD repair work. This issue is a bit on the unusual side. If your SSD doesn’t give you the ability to conduct functions that call for disk data writing assistance, that could signify a problem.

5 Signs That Often Indicate SSD Problems with LaptopMD

If your SSD manages to be responsive to read-only mode requests, that can serve as additional proof.

The Error #4
Faulty file systems frequently indicate SSDs that need in-depth repair assistance. If you get an error message that tells you that your device requires repair work, your SSD could be the culprit. Your SSD could have bad blocks.

5 Signs That Often Indicate SSD Problems with LaptopMD

The message can also sometimes mean that you have connector port issues. It can even sometimes mean that you didn’t shut your computer off in the proper manner as well.

The Error #5
Incessant crashes sometimes communicate SSD problems.

5 Signs That Often Indicate SSD Problems with LaptopMD

If you’re trying to boot your computer and experience seemingly nonstop crashes, you should pay closer attention. A bad block could be the trigger.

The great news
LaptopMD has great news for people who have any SSD troubles. If your SSD needs any kind of repair work, you can count on our specialists to aid you. Although we’re not able to anticipate future SSD woes, we’re experts in helping people address and manage them.

How To Fix Your WI-FI Network

The convenience of Wi-Fi is great. The connectivity issues are not. If your laptop won’t connect to the network, here are a few things you can try.

How to fix WI-FI with LaptopMD

Check Your Wi-Fi Button 
If you’re using a laptop at a café, airport lounge, or other public area, the first thing you want to check if your laptop’s Wi-Fi button. One some new laptops, this isn’t an actual button so much as a touch-sensitive icon. You can also hit the function button on your laptop if you don’t have a Wi-Fi button.

How to fix WI-FI with LaptopMD

If this switch was accidentally turned off, you won’t even be able to browse for networks let alone connect. So if you can’t connect and you don’t see a list of available networks nearby, double check to make sure your Wi-Fi is turned on before trying other solutions.

Restart Your Computer 
Sometimes, all you need to do is restart your computer. It sounds too simple to be true, but on occasion you need to update software or firmware in order to maintain a wireless connection.How to fix WI-FI with LaptopMD

When you restart, your computer will update and/or fix the problem and you’ll be able to connect.

Restart Your Router
If restarting your laptop doesn’t work, you can also try unplugging the router for 30 to 60 seconds. If you’ve ever called your cable company for connectivity problems, you know this is one of their go-to moves for solving the problem. Known as “power cycling.” Unplugging the router and then plugging it back in is a tested and proven method for restoring your Wi-Fi connectivity.

How to fix WI-FI with LaptopMD

Before you unplug, however, double check the cord was plugged in snuggly in the first place. Sometimes the cord that plugs into the router gets a little loose and just needs to be plugged back in firmly.

Try a Different Wi-Fi Channel on the Router
When you look at the list of Wi-Fi networks near enough for you to connect to, any network with more than one bar could potentially be disrupting your signal. To try and avoid interference with other networks, change the channel on your router. There are free programs online that will show you which channel nearby networks are using, and then you can choose one of the others. Routers typically use channel 1, 6, or 11, and you can change it by accessing your router’s settings.

Reposition Your Router
Some people find that the further they are from the router, the less connectivity they have. An easy way to test this out is to simply try plugging in your router in a different area of your home. Ideally in an area that isn’t obstructed by large objects, making it easier for the signal to travel.

Restore the Router to the Factory Default 
Just like you can restore a phone to the factory setting, you can restore your router. This will erase all your settings, meaning you’ll need to secure it again so unauthorized people can’t access it.

How to fix WI-FI with LaptopMD

If you look on the back of your router you’ll find a small reset button. Just make sure to hold it down for at least 10 seconds.

Reinstall Drivers and Update Firmware
If the hard reset doesn’t solve the problem, reinstall the drivers for your router and be sure to use the latest adapter software available. If your laptop still isn’t connection, it could be a technical problem and you’ll want to make sure you update the router’s firmware.

One more…
If you have done everything and your WI-FI still doesn`t work, we can help you.

How to fix WI-FI with LaptopMD

You can easily visit us or we can go to you.

LaptopMD For On-Site IT Needs

Your busy life is hectic, and LaptopMD understands just how precious your time is. That is why we make house calls!

LaptopMD For On-Site IT Needs

Whether to a business or home, when LaptopMD makes a service call, be assured that we dispatch only highly experienced, certified technicians.

Who Can We Help?
For your small business or office, we offer complete IT support on a regular or as-needed basis. Whether it is setting up new equipment, performing routine system maintenance, troubleshooting network issues, training your staff, or installing/removing software, our responsive, reliable service keeps your business up and running.

LaptopMD For On-Site IT Needs

If you need software customized, we can do it! You receive professional, worry-free IT support at reasonable rates.

About Our Services

  • At your convenience, our technicians:
  • Set up your computer network to your specifications
  • Resolve software problems
  • Install programs or remove unnecessary ones

LaptopMD For On-Site IT Needs

  • Offer computer training
  • Customize software to fit your needs
  • Troubleshoot and resolve network issues
  • Remove minor viruses, malware, and more

What Makes Us The Trusted Physicians?
Allowing someone into the privacy of your home is a serious concern. LaptopMD understands and operates with the highest integrity. Check our hundreds of positive reviews. We provide safe, in-home set-up, repair, and troubleshooting service for all computers and electronics. Our many, satisfied customers include telecommuters with software problems and clients with family PC issues.

LaptopMD For On-Site IT Needs

No problem is too big or too small; our reliable technicians can resolve them, usually on the same day. We save you the trouble of packing up your electronics and taking them to the shop, convenience with affordable rates.

What Areas Do We Serve?
Our premium on-site service is offered in Queens, Brooklyn within 1-3 stops of Manhattan, and Manhattan.

What If The Work Cannot Be Done On-Site Or Parts Are Needed?
On our initial call and evaluation, we arrive with the equipment and tools needed to diagnose and repair your electronics. While we complete most repairs on-site, on rare occasions, repairs may need to be performed at the shop or require special parts. Our managers keep you advised of the repair’s turnaround time and will prorate our on-site charge.

Appreciate your time!
Our convenient, on-the-spot service saves you the most precious resource – time. See for yourself why we earned the trust of New York and the Better Business Bureau.

LaptopMD For On-Site IT Needs

Trust that LaptopMD is on call and ready to diagnose the problem. We work seven days a week. Call us today!