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Get computer advice, technology tips, and expert know-how from the LaptopMD
Browse our site for computer advice, troubleshooting tips and tricks, and information on how to prevent common computer problems so you can avoid bringing your computer in for repair.

This section was built for you; we want to give you the answers you need to keep you away from us for as long as possible! We know what it’s like looking for help with computer repair on the internet; you may end up confused, bewildered, or maybe completely dazed by the amount of computer repair information out there.

Send your computer, software, and general tech questions to DoctorZ@laptopmd.com today!

Save Your Phone When It Gets Wet

Uh-oh. It happened. Whether you dropped your phone into a puddle, sink, your glass OR you just spilled something on it, your phone is now wet and you’re worried about what to do.

We see liquid damaged phones all the time, so here’s a list of what you should do to AVOID needing to see us for liquid damage.

Turn it off immediately!

This might seem like a no-brainer, but you need to turn off your phone immediately if it’s still on.

THAT’S VERY IMPORTANT – even if your phone is still functional, but common-sense tells you that there’s water in your phone, you need to turn it off and take the battery out to get the water out. The water may not be eating away at the metals in your phone yet, but if you don’t do anything to stop it, your phone can have real, irreversible damage soon.

Real damage = real money, as legitimate liquid damage repairs are expensive, and sometimes it’s actually not possible to save the phone and you’ll need to get a new one. Your phone WAS working after taking a dip, but if there’s water trapped in there it’ll die a slow death over the next few days.

 

Take the battery out

I know iPhones don’t make it very easy to take the battery out, but if you have legitimate cause for concern, you should probably look up a guide on how to open it or take it to a repair shop – they should be able to open it up for you with very little trouble.

If you have a Galaxy or another type of smartphone, it’s probably pretty easy for you to pop the back cover off of your phone.

This is a very important step because it’s much easier for water to get INTO a phone, than for it to get back out. It’ll fill up all sorts of nooks and crannies and will just never evaporate properly, and that’s how you get corrosion inside your device.

 

Wipe it down

Once you’ve taken the battery out, take out any other types of cards or chips that you can (SIM card for example) and do what you can to dry them. That includes using paper towels or tissues for those nooks and crannies and shaking all that water off and out of your phone pieces as best you can.

You may want to consider using a blow dryer – you can, but be careful! That heat can damage exposed components, so use it with caution.

 

Leave it out to dry for a little while

Depending on how wet it got/how good you feel about the job you did drying out your phone, this can range from a few hours to a few days.

If you dropped your phone in a lake and it took you ten minutes to find it – you’ll probably need to leave it out for several days, and even then, there’s no guarantee that your phone will work. Sometimes the damage is irreparable.

If you dropped it in a puddle and pulled it out within a few seconds, there’s a solid chance you only need to leave it out for a few hours. You actually might not need to leave it out at all if you did a really good job cleaning it out, but you should probably set your phone down for a few hours to be safe.

 

Turn it back on – maybe charge it back up!

Leaving it out to dry for a few days is the last “fixing” step – and then you’ll just have to hold your breath and hope for the best. Put your battery and SIM card back in etc. and try to turn it back on.

If it doesn’t turn on immediately, plug it into a charger and see if your phone needs a charge. Give it a little time on the charger. Even if your phone was fully charged beforehand, this could be the “spark” you need.

 

Good luck!

We hope these techniques get your phone back up to speed, but there are no guarantees!

If you act fast and follow these instructions though, you’ve got a good chance to avoid liquid damage for your phone. There’s a chance that even if your phone doesn’t work, it could just need a new battery!

Sometimes liquid can get into the battery be impossible get out, but a battery replacement is a much, much cheaper option than getting a new phone, or an extensive liquid damage cleaning!

 

Important: DO NOT put it in rice!

 

This is a very common misconception, and we understand – it definitely passes the logic test. You also probably got the advice from someone you trust!

Your friend or cousin or sister dropped their phone in water, then gave it the rice treatment for two days and “Viola!” the phone worked again.  That’s anecdotal advice, and if they had left it out drying on the shelf it also would have worked.

The idea of using uncooked rice to suck out the moisture makes sense, but in practice it just doesn’t work as well as open air. Gazelle even did a thorough investigation testing the effectiveness of different household material that are drying agents, and open air was the best.

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Think You’re Safe? Here’s 5 Reasons Why You Should Use a VPN

At LaptopMd we’ve covered security in depth on our blog. Today we want to talk about a hot topic – Virtual Private Networks, or VPNs. Once upon a time VPNs were only for businesses or security experts.

Nowadays, with the rise of censorship, tracking, and internet hacking, VPNs are something casual users are considering, and that’s probably a good idea.

It’s pretty easy to get a VPN app from the Microsoft, Google, or Apple store and install it with a few clicks on a button. Typically only basic configuration is needed. You no longer have to be a security expert to protect your right to privacy.

As you can see from this popular VPN website, VPNs aren’t extremely expensive either. In fact, you can get a pretty robust VPN with strong encryption for as low as the cost of two coffees a month.

Here are five reasons why you probably should be using a VPN:

Device Protection

How many times have you logged onto wi-fi at a coffee shop, store, or airport to take advantage of the free connection? It’s easier than you think for a malicious hacker to sniff out your information, or even fool you into connecting to a fake site, giving them the ability to download malware straight to your computer or phone.

VPN tunnels send data from a server straight to your phone; all data is encrypted. That means that even if you are on an unsafe network, hackers won’t be able to interfere, or even see what you’re doing.

Evade Tracking

VPNs direct all of your internet traffic through an encrypted tunnel. You have the option to choose a server in any location, and choose a different IP. This can be useful if you need to access sites at work or school when the network is severely restricted, blocking various sites, but accessing these sites will enhance your studies or work.

Avoid Being a Commodity

Did you know that internet service providers can now collect and sell your data as they would like? Every time you log online, every move you make is tracked, and monetized. Congratulations, to advertisers, you, as a person are now a product.

Advertisers buy your internet history so they can analyze what sites you visit, where you currently shop, what your interests are and more so that they can make their advertisements more appealing to you.

Actually, more people may be interested in what you are doing online than you think – social media sites, and yes, hackers. A VPN protects you from becoming a product that can be sold.

Access Geoblocked Content

Unfortunately, not all countries are afforded the same privileges as we have in the US. Some countries in the world are subject to censorship or a government controlling what you see online. If you are visiting one of these countries, a VPN will bypass content restrictions so you can access simple streaming services like Netflix and YouTube or your religious or political readings.

Privacy is a Right, not a Privilege

New Yorkers can’t go anywhere without being caught on surveillance camera. We’re followed and watched by advertisers, cell networks and tracked by social media sites and our ISPs. If you believe that privacy is a right, not a privilege, look into a VPN. You don’t have to be doing anything wrong to be spied on.

Your life is not for sale, so you should stop companies from profiting off of it without your permission.

If you’re interested in network security, or internet security, talk to one of our techs today and we’ll be happy to help. We remove Viruses, Malware, do data recovery and love to talk tech in general.

 

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