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LaptopMD+ Blog

Happy Thanksgiving To Our Amazing Customers

by Vladimir Sobur Posted November 23, 2016 in Computer, Customer Care, Newsletter

The team at LaptopMD has a tremendous amount to be grateful for this Thanksgiving. At the top of our list we include our great customers. We thank you for the trust and confidence you have in us when it comes to your all-important device. We know you depend on you portable device for so many things and we are committed to ensuring it functions in tip-top condition for you.

Happy Thanksgiving from LaptopMD

In thanks to you for a great year, LaptopMD has a special offer for you during Thanksgiving week. We will provide laptop repair services for you for $20 off(excluding parts). This special deal will start November 25, 2016, and run through December 2, 2016.

Once again, we are grateful to our wonderful customers this Thanksgiving. We stand ready and able to serve you, even during the holiday season.


5 Signs That Often Indicate SSD Problems

by Vladimir Sobur Posted November 11, 2016 in Customer Care, Newsletter

A broken SSD (solid state drive) can be a source of frustration for anyone. If you’re worried that your SSD just isn’t working right, there may be some telltale signs that can clue you in, however. SSDs are suitable for desktop and laptop computers alike.

5 Signs That Often Indicate SSD Problems with LaptopMD

People who are enthusiastic about saving power, dependability and speed in general can benefit considerably from them. If your SSD is on the verge of trouble, it may display some useful and obvious indications.

The Error #1
Errors can signify potential problems with SSDs. If you notice any “bad block” errors, your SSD likely requires some repair work. If your computer tries to scan a file and behaves in a particularly slow manner, a bad block error could be the cause. If it shows you any type of error message, that’s further proof, too.

5 Signs That Often Indicate SSD Problems with LaptopMD

Other signs that commonly denote bad blocks are incessant errors during file transferring processes, nonstop freezing and overall slowness.

The Error #2
File writing and reading difficulties can denote significant bad block concerns for people who have SSDs. Bad blocks can influence files in a couple of distinct manners. Systems can discover bad blocks when they’re putting data on your SSD.

5 Signs That Often Indicate SSD Problems with LaptopMD

They can also discover them after the fact. If your system just won’t read your data, that’s probably a big warning for you.

The Error #3
The presence of read-only drives can sometimes suggest the need for SSD repair work. This issue is a bit on the unusual side. If your SSD doesn’t give you the ability to conduct functions that call for disk data writing assistance, that could signify a problem.

5 Signs That Often Indicate SSD Problems with LaptopMD

If your SSD manages to be responsive to read-only mode requests, that can serve as additional proof.

The Error #4
Faulty file systems frequently indicate SSDs that need in-depth repair assistance. If you get an error message that tells you that your device requires repair work, your SSD could be the culprit. Your SSD could have bad blocks.

5 Signs That Often Indicate SSD Problems with LaptopMD

The message can also sometimes mean that you have connector port issues. It can even sometimes mean that you didn’t shut your computer off in the proper manner as well.

The Error #5
Incessant crashes sometimes communicate SSD problems.

5 Signs That Often Indicate SSD Problems with LaptopMD

If you’re trying to boot your computer and experience seemingly nonstop crashes, you should pay closer attention. A bad block could be the trigger.

The great news
LaptopMD has great news for people who have any SSD troubles. If your SSD needs any kind of repair work, you can count on our specialists to aid you. Although we’re not able to anticipate future SSD woes, we’re experts in helping people address and manage them.


How To Fix Your WI-FI Network

by Vladimir Sobur Posted November 4, 2016 in General, Newsletter

The convenience of Wi-Fi is great. The connectivity issues are not. If your laptop won’t connect to the network, here are a few things you can try.

How to fix WI-FI with LaptopMD

Check Your Wi-Fi Button 
If you’re using a laptop at a café, airport lounge, or other public area, the first thing you want to check if your laptop’s Wi-Fi button. One some new laptops, this isn’t an actual button so much as a touch-sensitive icon. You can also hit the function button on your laptop if you don’t have a Wi-Fi button.

How to fix WI-FI with LaptopMD

If this switch was accidentally turned off, you won’t even be able to browse for networks let alone connect. So if you can’t connect and you don’t see a list of available networks nearby, double check to make sure your Wi-Fi is turned on before trying other solutions.

Restart Your Computer 
Sometimes, all you need to do is restart your computer. It sounds too simple to be true, but on occasion you need to update software or firmware in order to maintain a wireless connection.How to fix WI-FI with LaptopMD

When you restart, your computer will update and/or fix the problem and you’ll be able to connect.

Restart Your Router
If restarting your laptop doesn’t work, you can also try unplugging the router for 30 to 60 seconds. If you’ve ever called your cable company for connectivity problems, you know this is one of their go-to moves for solving the problem. Known as “power cycling.” Unplugging the router and then plugging it back in is a tested and proven method for restoring your Wi-Fi connectivity.

How to fix WI-FI with LaptopMD

Before you unplug, however, double check the cord was plugged in snuggly in the first place. Sometimes the cord that plugs into the router gets a little loose and just needs to be plugged back in firmly.

Try a Different Wi-Fi Channel on the Router
When you look at the list of Wi-Fi networks near enough for you to connect to, any network with more than one bar could potentially be disrupting your signal. To try and avoid interference with other networks, change the channel on your router. There are free programs online that will show you which channel nearby networks are using, and then you can choose one of the others. Routers typically use channel 1, 6, or 11, and you can change it by accessing your router’s settings.

Reposition Your Router
Some people find that the further they are from the router, the less connectivity they have. An easy way to test this out is to simply try plugging in your router in a different area of your home. Ideally in an area that isn’t obstructed by large objects, making it easier for the signal to travel.

Restore the Router to the Factory Default 
Just like you can restore a phone to the factory setting, you can restore your router. This will erase all your settings, meaning you’ll need to secure it again so unauthorized people can’t access it.

How to fix WI-FI with LaptopMD

If you look on the back of your router you’ll find a small reset button. Just make sure to hold it down for at least 10 seconds.

Reinstall Drivers and Update Firmware
If the hard reset doesn’t solve the problem, reinstall the drivers for your router and be sure to use the latest adapter software available. If your laptop still isn’t connection, it could be a technical problem and you’ll want to make sure you update the router’s firmware.

One more…
If you have done everything and your WI-FI still doesn`t work, we can help you.

How to fix WI-FI with LaptopMD

You can easily visit us or we can go to you.


LaptopMD For On-Site IT Needs

by Vladimir Sobur Posted October 22, 2016 in Newsletter

Your busy life is hectic, and LaptopMD understands just how precious your time is. That is why we make house calls!

LaptopMD For On-Site IT Needs

Whether to a business or home, when LaptopMD makes a service call, be assured that we dispatch only highly experienced, certified technicians.

Who Can We Help?
For your small business or office, we offer complete IT support on a regular or as-needed basis. Whether it is setting up new equipment, performing routine system maintenance, troubleshooting network issues, training your staff, or installing/removing software, our responsive, reliable service keeps your business up and running.

LaptopMD For On-Site IT Needs

If you need software customized, we can do it! You receive professional, worry-free IT support at reasonable rates.

About Our Services

  • At your convenience, our technicians:
  • Set up your computer network to your specifications
  • Resolve software problems
  • Install programs or remove unnecessary ones

LaptopMD For On-Site IT Needs

  • Offer computer training
  • Customize software to fit your needs
  • Troubleshoot and resolve network issues
  • Remove minor viruses, malware, and more

What Makes Us The Trusted Physicians?
Allowing someone into the privacy of your home is a serious concern. LaptopMD understands and operates with the highest integrity. Check our hundreds of positive reviews. We provide safe, in-home set-up, repair, and troubleshooting service for all computers and electronics. Our many, satisfied customers include telecommuters with software problems and clients with family PC issues.

LaptopMD For On-Site IT Needs

No problem is too big or too small; our reliable technicians can resolve them, usually on the same day. We save you the trouble of packing up your electronics and taking them to the shop, convenience with affordable rates.

What Areas Do We Serve?
Our premium on-site service is offered in Queens, Brooklyn within 1-3 stops of Manhattan, and Manhattan.

What If The Work Cannot Be Done On-Site Or Parts Are Needed?
On our initial call and evaluation, we arrive with the equipment and tools needed to diagnose and repair your electronics. While we complete most repairs on-site, on rare occasions, repairs may need to be performed at the shop or require special parts. Our managers keep you advised of the repair’s turnaround time and will prorate our on-site charge.

Appreciate your time!
Our convenient, on-the-spot service saves you the most precious resource – time. See for yourself why we earned the trust of New York and the Better Business Bureau.

LaptopMD For On-Site IT Needs

Trust that LaptopMD is on call and ready to diagnose the problem. We work seven days a week. Call us today!

 

 


How To Clear Your Cache On Any Browser

by Vladimir Sobur Posted in Computer Advice, Customer Care, Newsletter, Tips for Devices

Whether you use a PC or Mac, your device will slow down eventually. “Clear your browser cache” is among the first diagnostic steps you will hear from tech people. A cache is a section on your hard disk where the browser keeps files that it downloaded earlier in case they’re needed again. However, too much in your cache could be slowing your device down.

How To Clear Your Cache On Any Browser with LaptopMD

Bottom line: It is usually a good idea to clear your browser cache once in a while to ensure that things run smoothly. Here is how to go about the process.

Clearing Safari’s cache
Step One: Launch the browser then select Safari in the upper-left corner of the main menu bar. Afterward, select the “Preferences” option near the top of the drop-down menu. A new window with Safari’s settings will pop up. Navigate over to the Privacy category. In the window that appears, click the “Remove All Website Data” button. This is the easiest way to clear your browser cache.

How To Clear Your Cache On Any Browser with LaptopMD

Step One: Open the “Preferences dialog” then click the Advanced icon. Check the “Show Develop menu” in the menu bar. A new Develop drop-down menu option will appear to the left of the Window as well as Help menu options.
Step Two: Close any running Safari window then select Empty Caches on the Develop menu.

Clearing Chrome’s cache
Step one: Click on the Chrome menu in the upper-right corner, besides the address bar.
Step two: Do any of the following.
• Navigate to Tools > Clear browsing data.
• Alternatively, you can use the Ctrl + Shift + Delete combination.
– Windows or Linux – press CTRL + Shift + Delete
– Mac OS X – press Command + Shift + Delete
• Click Menu > Settings > Show advanced settings > Clear browsing data.

How To Clear Your Cache On Any Browser with LaptopMD

Step three: A pop-up will appear on your screen. In the resulting dialog, check any browsing data that you wish to delete.
Final step: Click the “Clear browsing data” button to clear your cache.

Clearing Firefox’s cache
The process is pretty much the same as clearing data in Chrome. Click CTRL + Shift + Delete to launch the “Clear Recent History dialog box.” Tick the box next to cache and choose a time range from the drop-down menu, and click “Clear Now.” If your problem persists, try these approaches.
Step One: Launch the options dialog box by either hitting the “Alt” button or clicking the hamburger menu in the upper right side of your browser. If you use the “Alt” button, you will see the pull-down menus from where you will select Tools > Options. But if you use the hamburger menu, click Options.

How To Clear Your Cache On Any Browser with LaptopMD

Step two: Select the Advanced tab on the right side of the navigation bar then select the Network sub-tab underneath. Go ahead and click the button “Clear Now” and click “OK” to proceed.

One more option!
If you are still facing the same problem even after clearing your browser cache, consider changing your HDD into SSD. Alternatively, you can scan your device for viruses or visit us for more information.