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LaptopMD+ Blog

7 Common Problems With The IPhone 7

by Vladimir Sobur Posted February 24, 2017 in Apple Devices, Newsletter

We love our iPhones, but even the most ardent owner knows these devices are far from impervious. The latest iteration continues the tradition of impressing critics and audiences with Apple innovation but leaving end users with annoying issues.

7 Common Problems With The IPhone 7 and sollutios from LaptopMD

In fact, here are seven common problems with the iPhone 7.

  • Issues with Activation
    Before activating your new phone, make sure you have a reliable WiFi connection. You need to make sure your version of iTunes is up to date as the phone’s activation is processed through your iTunes account. USB the iPhone to your computer and turn on the phone.
  • Freezing in the Cloud
    During updates, the iCloud has been known to freeze. When this happens, reboot the phone by holding the down volume and power buttons. If the restoration still doesn’t follow through, download a backup file to your computer and upload it to the iPhone.
  • No Headphone Jack
    That there would be no jack on the iPhone 7 set the Internet on fire. Still, Apple did offer an adapter to give users options. Most owners have turned to one of the many wireless headsets.

7 Common Problems With The IPhone 7 and sollutios from LaptopMD

  • WiFi Won’t Stay Connected
    One of the most common problems with the newest iPhone is an unreliable WiFi connection. Make sure the router doesn’t need rebooting and that there’s proper range for the signal. Check the settings on your phone to ensure the connection is there. Rebooting the modem may help. If that doesn’t work, Apple has its own support page about how to deal with Wi-Fi issues.
  • Poor Quality Audio
    This is probably the result of your sound being set too low. Check Settings/Sounds to see where the volume ringer is. Turn it all the way up. Check to see if mute is on or for debris in the speaker.
  • Touchscreen is Unresponsive
    The 3D touch feature really upped the phone game, but many user were disappointed to discover the screen’s functionality could fail. When this happens, adjust the screen’s sensitivity. The feature can be found in Settings/General/Accessibility.  and scroll down to 3D touch and tap to change it from light to firm.

7 Common Problems With The IPhone 7 and sollutios from LaptopMD

  • Random Rebooting
    Many owners have reported random reboots on their iPhone 7. A good way to correct this is to restart the phone. Press the home and volume down buttons together and let the phone reboot. This is only a temporary fix, but it does work.

One more
At LaptopMD, we hope that your device will last forever without giving you problems. However, if anything ever happens to it, we’re here to help you.


The Tax Season Has Arrived

by Vladimir Sobur Posted February 17, 2017 in Computer Advice, Computer Maintenance, Customer Care, Newsletter

Tax season is almost here, and it’s time for you to start thinking about how you will be submitting your income tax declaration. There are several ways for you to prepare and give your documents to the IRS, from having a professional accountant do it for you to completing and submitting the documents yourself or using special software.

Help with Tax Season from LaptopMD

Before you choose this route, you need to consider the security status of your computer system. How do you know if it’s safe to share your private and sensitive financial information with a software program? Let us help educate you on the signs of a compromised computer.

Check your device
Firstly, before you install any tax software on your computer, you need to make sure that the computer is not infected with viruses, malware or spyware. Here is a list of behaviors that may indicate your computer is compromised with spyware:

Help with Tax Season from LaptopMD

  • Your computer suddenly operates very slowly when opening applications;
  •  Random pop-up messages appear while you are on the Internet. No matter what you do, the messages continue to pop-up;
  • An unknown toolbar suddenly populates your web browser;
  • The homepage on your web browser now directs you to a completely different website;
  • The search engine in your web browser has switched to a different service;
  •  Odd error messages pop-up unexpectedly and do not make any sense at all.
What to do?
How do you prevent becoming a victim of Spyware? Here are a few security tips for you to keep in mind:
  • Do not click on any suspicious links within unsolicited emails from people you do not know. If you receive an email that looks like it originated from a legit source (like your bank) but you still find suspicious; do not click the link. Instead, access the site from a bookmark or through a web address that you know is valid. Another trick is to hover your mouse pointer over the web link and if the highlighted link is different from the one within the email body, something is wrong!
  •  Do not input any information into any unexpected pop-up windows. Close these windows and move on.

Help with Tax Season from LaptopMD

  • Only download programs on the Internet from reputable sources. Sometimes ‘free’ software comes with a spyware price tag.
  • One last suggestion is to create a separate user profile on your computer that doesn’t have administrative rights to install software or make any system changes. This way, when you use this profile to visit the Internet, it’s incapable of installing malicious software in the event that it gets compromised.

And the last one
Now that you’re alert to what kind of suspicious activities can affect your laptop during tax season, let us know if you’re experiencing any of these issues. We here at LaptopMD are happy to help you safely submit your taxes this tax season.


5 Common Reasons Why Your Laptop Works Slowly

by Vladimir Sobur Posted January 28, 2017 in Computer Advice, Newsletter

The 21st century is a busy, modern age when time seems at a premium. There are few things more frustrating than having to sit and look at your laptop how it -so-slowly loads a program or webpage.

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

There are numbers of reasons, however, why your laptop may be running slowly and some of them can be simple, easy or quick fixes. Here are 5 reasons why your laptop may run slowly.

Hardware
Upgrading your hardware can be a relatively inexpensive way to create an enormous boost in horsepower. Switching to a Solid State Drive (SSD) from a spinning hard drive can give your aging machine a major performance boost. As an added bonus, by changing out your hard drive you might gain extra storage in addition to the extra performance.

Random Access Memory (RAM)
Another cheap and easy solution for laptop laze is to upgrade your RAM. Your laptop’s CPU accesses data faster from its RAM than its hard drive or SSD.

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

The more more RAM your laptop has available, the more data it can store there for quick and easy access, which speeds up performance.

Your laptop is not designed for what you want to use it for!
Laptops in general are not the best for gaming, as they require such high CPU and GPU loads. Other laptops don’t have the performance requirements to do high load tasks like video editing. Not only will your laptop slow down while attempting to perform these tasks, but it may even overheat and shut down.

Viruses, Spyware and Malware
These days there are all kinds of viruses, spyware and other malware running amok on the internet that you can pick up almost anywhere. They also perform a wide variety of tasks, such as pushing advertising or phishing sites.

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

All of these can slow down your computer and create a number of other problems ranging from hijacking your browser to crashing your computer.

Multi-tasking
Sometimes, your performance issues have nothing to do with hardware, spyware or a lack of available RAM, but are just a matter of asking your laptop to do too much at once. Every app and every browser tab you have open decreases the functionality of your laptop. If you have a dozen or more apps running and browser tabs open, try shutting down the ones you are not currently using.

Save your precious time
Now that you have some idea of the issues that can be causing major delays on your device, we’d love to help you get it running up to speed. You can try solving an issue on your own, but why not let us give you a free estimate on the spot?

5 Common Reasons Why Your Laptop Works Slowly from LaptopMD

In addition, if you print this newsletter and bring it in with your laptop or any other devices you will get 10% off (excluding parts).


New Year And New Deal

by Vladimir Sobur Posted January 14, 2017 in Customer Care, LaptopMD+ News, Newsletter

2016 was a great year for us. We at LaptopMD hope this year will be even better, and we are going to help you get your new year off to a great start as well!

So how about we start off 2017 with a special deal? When you bring your laptop or PC in for repair between January 14th – 21st, we will give you $17 off the price(excluding parts). Additionally, you will have some of the best, professionally trained and independently certified technicians in the city working on your device.

Bring your computer in to us. We will take a look at it and give you a free estimate. If you agree with our evaluation, we will begin the repair on your computer.


How To Recover Deleted Files

by Vladimir Sobur Posted December 17, 2016 in Computer Advice, Customer Care, Newsletter

We’ve all accidentally sent important files to the recycle bin. It’s an annoying problem to be sure, but you can recover these files if you just go into the recycle bin itself and restore them. But what happens if you empty your recycle bin before you restore an important file?

How to recover deleted files from LaptopMD

You might think that anything deleted from your recycle bin is lost forever, but there are still ways to recover these deleted files.

Check backups
If you find that you’ve deleted an important file, the first thing you should do is check all of your backups and sync services. You should find your lost file completely intact if it was properly backed up. If you use Dropbox, you should even find multiple versions of every file waiting to be restored should you ever need them.

How to recover deleted files from LaptopMD

Windows
If you don’t have a backup of the deleted file, there are still some options available to you. Those who use Windows 8 or higher should have access to a tool called File History that can be turned on from your Control Panel. You will need an external drive to use this tool properly, but it will come in handy if you need to recover a lost file.

How to recover deleted files from LaptopMD

Users with Windows 7 have the ability to create system restore points that include “shadow copies” of important files. You normally cannot access them directly, but if you right click on the desired shadow file copy and select Properties, you should be able to get to the file’s previous versions.

Mac
Mac users have a similar tool called Time Machine at their disposal. Like the tools available to PC users, Time Machine keeps backups of important files on an external drive so they can be restored if necessary. Time Machine needs to be enabled before the necessary file is lost, however; it cannot be used after the fact.

Recovery Tools
If you have a solid-state drive and the above recovery strategies don’t work, you’re out of luck. The files you need are lost, and there’s nothing you can do to get them back. On the other hand, you might still have a chance if you have a regular magnetic platter hard drive. With these standard drives, a file isn’t actually lost until the space where it was found has been overwritten by other data. You will need some special software to recover lost data from a hard drive, but the good news is that there is plenty of programs available such as Recuva or Undelete Plus.

How to recover deleted files from LaptopMD

If you are truly at a loss when it comes to recovering your data, we at LaptopMD will be happy to help in any way we can.