- What Services Does LaptopMD+ Offer?
LaptopMD+ has more to offer than just laptop and computer repair. We also offer iPhone repair, onsite IT support, data recovery, virus removal, and more! Check out our “what we do” page for a full overview or call us at 212-920-4833 and see how we can help you.
- Can I wait while you do the repair?
Yes! Our spacious view of Penn Station from the waiting room allows you to engage in serious thought or escape into a day dream of your choosing. We work hard to make our customers feel at home (or at their office) when they take advantage of our waiting area. While you’re waiting for your repair, feel free to grab a freshly brewed cup of coffee, use our free Wi-Fi or read the latest edition of the New York Times.
Also, be sure to play with our TV/Internet enabled coffee table!
- What type of warranty do you provide on your repair work?
We take pride in the work that we do but, just in case something goes wrong with our repair work, our repairs are guaranteed for 30 days.
- How long will it take to repair my laptop or iPhone?
Our goal is to get you back up and running as quick as we can. While iPhone repairs are typically done on the spot while you wait, laptops usually need to be dropped off for repair. We strive to perform most repairs within 24 hours of receiving your computer but repair times can vary based on part availability and job complexity. Every job is different, but you will be given a time estimate when you drop your laptop off for a free repair diagnosis. Or simply give us a call ahead of time if you’re more concerned!
- What do you mean by your payment guarantee?
If our technicians do not repair or fix your computer, you will not be charged. We promise you that we will only charge you once you have agreed to the price/work to be done and our technicians have performed the work as agreed. The guarantee applies to all repair work that we do - including our hardware, software, and other repair services.