247 W 38th St #602, New York, NY 10018
Mo-Fr: 10 am-7pm | Sat: 12 am-6pm | Sun: Closed
(212) 920-4833 | info@laptopmd.com
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Software Reinstalls and Upgrades

operating system repair

When Windows breaks, call us!

Your computer is much more than the circuits, wires, and interesting spinny bits inside your case. It’s a teeming, moving, changing ecosystem of software, each fighting for its share of limited resources. With this in mind, it’s no surprise that conflicts and issues can arise. When you have products made by multiple companies with multiple goals, you’re bound to have issues crop up.

These software problems can be particularly bad if you’re trying to upgrade your programs. There is always a risk that something that used to play nice with your other software suddenly decides to break once it’s upgraded. LaptopMD+’s technicians have been doing Windows upgrades since the days of 3.1, and Mac OS upgrades since the only color Macs displayed was green. With that much experience, they’ve grown a sixth sense about which drivers and which programs have potential to break or stop working whenever a new piece of software or an upgrade is added to the mix.

Sometimes, though, it’s not enough to simply upgrade your programs. Perhaps a nasty virus has done major damage to your computer, or your hard drive messed up and your computer won’t start at all, or won’t let you perform critical functions, or sometimes you just want your computer to run as well as it did the day you took it out of the box. In those cases, a full wipe of the data and reinstall might be in order. It’s certainly possible to do this on your own, but our technicians can make the process quicker, easier, and more efficient for you. We know what drivers and what critical pieces of software you’ll need to reinstall, and we can even make sure that your old data is safe and back on your freshly reinvigorated computer. We take the guesswork and the time-consuming labor out of you having to do it yourself, and guarantee our work.

So if you’re having issues with an upgrade not behaving, or need a clean sweep, come by. We’ll give you a free estimate and free advice, and if you decide to go ahead, we’ll usually have things ready and working perfectly within 24 hours.

Available When You Need Us

When you have a computer emergency, it’s our emergency. Our technicians are standing by to help you with your emergency computer repair needs.

Even when we’re not open, technicians are available to answer your repair questions over the phone.

Bring your computer in for a free estimate or we can come to you with immediate attention to take care of your needs right away!

Service Area

When you have an emergency, time is of the essence. LaptopMD+ offers emergency repair service at our Midtown New York offices between 7th and 8th avenues, across from Penn Station – conveniently located near the A, C, E, 1, 2, 3 trains at Penn Station and the N, R, Q, B, D, F, and M trains at Herald Square.

If you can’t come to us, we’ll come to you: our central location gives us the ability to be anywhere in New York City in less than an hour.

When it comes to your emergency, New York’s trusted Laptop Doctors are ready to make sure your business is up and running as soon as possible!

Region First Hour
Manhattan $195
Queens $195
Brooklyn $195
Bronx $195
Staten Island $195
New Jersey $195
Remote IT Support Free Estimate

*Price for 1st hour includes a full diagnosis of the problem before work is started.

Need Computer and Laptop Service?

We got your back. LaptopMD’s engineers will help you with all of your tech needs. Submit your information to receive a free quote.

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Why laptopmd?
Free Estimates while you wait
Customer oriented service
You don’t need an appointment
Open ‘til 7 o’clock on weekdays
Expert engineers at your service
Same / Next day service on most of the repairs
We can recover all your data: photos, contacts, apps
Located in Midtown Manhattan near Penn Station
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