iPhone 12 Repair

Sneak Peek: The Latest Apple iPhone Release

It’s official! The iPhone 12 is here, and it has some incredible features for both Apple lovers and Apple newbies alike. Launched on October 23, the iPhone 12 has a family of four models: the iPhone 12, the iPhone 12 Mini, the iPhone 12 Pro, and the iPhone 12 Pro Max. In this blog, we’ll cover the need-to-knows of each model. By the end of the blog, you’ll want to get your hands on one of these—trust us!

(Quick reminder before we get started: Our technicians are continuously trained on new Apple models as they are released. So if you ever experience any issues with your iPhone 12 or any other iPhone model, we’ve got you covered with our Apple iPhone repair experts!)

The iPhone 12

The iPhone 12 is a huge technological success, boasting a new design, exceptional dual-lens cameras, 5G connectivity, and a solid battery life. As far as iPhones go, it is the future! Its exciting new features include:

Design – Unlike the rounded edges of previous iPhones, the iPhone 12’s edges are flat, making it more comfortable to grip and hold. Perhaps the most exciting design aspect of the iPhone 12, however, is its color options—black, white, deep blue, light green, and red.

Display – The iPhone 12’s Super Retina XDR display makes colors intense and lifelike, transforming the viewing experience into something truly incomparable.

And more!

The iPhone 12 Mini

The iPhone 12 Mini is almost identical to the iPhone 12, holding all of the same features in a smaller, sleeker package. The iPhone 12 features a 6.1 inch display, while the Mini features a 5.4 inch display, making it the smallest iPhone since the iPhone SE. Its compact size is perfect for those who have been looking for a phone they can use one-handed. A couple of other features of the iPhone 12 Mini include:

Water Resistance – Less graceful iPhone users will be happy to discover that the iPhone 12 and iPhone 12 Mini can withstand up to six meters of water for up to thirty minutes. This means they can withstand rain, spills, and other common accidents with no problem! No one likes needing iPhone water damage repair, so this feature is a gamechanger.

Drop Protection – The iPhone 12 and iPhone 12 Mini have four times stronger drop protection than other iPhone models due to the “ceramic shield” material protecting them. Ceramic shield is known as one of the toughest, most durable smartphone glasses. With a ceramic shield, you will rarely be in need of iPhone screen repair!

The iPhone 12 Pro

Photographer lovers, this one is for you! The iPhone 12 Pro offers advanced triple-camera setups and other photography features such as:

Telephoto Lens – This third telephoto lens is only a feature of the iPhone 12 Pro and iPhone 12 Pro Max models. This lens is designed for taking accurate, precise images of distant objects.

Night Mode – Although the Night Mode feature is on the iPhone 11, Night Mode on the iPhone 12 Pro is a part of the ultra-wide camera, standard wide camera, and the front camera. This allows you to take low-light photos that are crisper without having to use the flash.

The iPhone 12 Pro Max

The iPhone 12 Pro Max offers almost all of the same features as the iPhone 12 Pro, except it boasts a larger and better display, battery, and camera system. Other features include:

A Wider Wide Camera – You read that right! The iPhone 12 Pro Max’s wide camera is even more improved with a 47% larger sensor and pixels.

Sensor-Shift Stabilization – Yet another incredible camera feature, sensor-shift stabilization makes your pictures and videos steadier. Say goodbye to blurry photos!

Convinced yet that you want to upgrade to one of these beauties? Whether you’re looking for a new iPhone, looking for iPhone repair help, or just looking to learn more, LaptopMD is here to help!

iPad Repair

The Scariest Tablet Repair Mistakes

A broken tablet makes it impossible to work, stream, shop, or participate in social media, which quickly becomes inconvenient and frustrating for you. Even more inconvenient, though, is ignoring the problem with your tablet and allowing it to worsen before taking it to a professional.

The good news is—most tablet damage is repairable and affordable, especially if you come to LaptopMD! You can count on us for cheap iPad repair.

In this blog, we’ll discuss common issues with tablets and ways to prevent these issues from worsening.

Cracked Screen

The most common tablet or iPad repair issue we see is a cracked or shattered screen, typically from dropping the tablet. Time is of the essence with this issue; the longer you wait to have your screen repaired, the more it could crack and break. Eventually, it might even become unresponsive to touch. Fortunately, cracked screens are relatively simple to repair or replace, so as long as you get to a repair shop as soon as it breaks, your tablet will likely recover.

iPad Repair

Broken Camera

Yes—tablet cameras take great photos too! That’s why it’s so frustrating when your tablet’s camera isn’t working. Whether your photos are coming out blurry or the camera is simply failing to start, the most efficient way to get it back up and running is by taking it to a professional tablet or iPad repair shop.

Sometimes turning the power on and off will do the trick, but if that doesn’t work, talking to a tablet repair expert is the most efficient next step.

Broken Home Button

If you own an older version of the iPad, you might run into the problem of a broken home button. If the home button is stuck, missing, or simply not working, it may be time to visit LaptopMD to get it replaced.

Before stopping by our store, make sure you thoroughly clean on or around the home button in case the problem is just dirt or dust stuck in the button. If the home button still doesn’t work after cleaning it, bring it to us for a quick and affordable replacement! Don’t worry about iPad repair prices. We pride ourselves on our budget-friendly services.

Water Damage

Did you accidentally spill your drink on your tablet? Or drop it in the sink? Water damage is another time-sensitive issue because the longer your tablet soaks in moisture, the more internal and external damage it will face because of that moisture. So don’t hesitate to take it to an iPad repair shop ASAP!

To prevent future water damage, just remember that just because your tablet is water-resistant, that doesn’t mean it is waterproof!

Broken Battery

Old or broken batteries can be detrimental to your device. If your tablet won’t hold a charge or gets extremely hot when you use it, the battery should be replaced before it ruptures. Again, don’t wait to get your battery replaced, not just because of the inconvenience that a broken battery causes, but also because of the potential dangers of the battery leaking chemicals either into your device or outside of it.

iPad Repair

Thankfully, a broken battery is easy to detect and, in the right technician’s hands, fairly easy to replace.

Luckily for you, LaptopMD handles each of these common tablet issues and can have your device working like new in no time. So go ahead and google “iPad repair store near me” or “iPad repair near me” to find a professional technician today!

4 ways to protect your laptop in cold weather

When fall and winter arrive, and the temperatures drop, it is a good idea to consider the impact that cold weather can have on your laptop. We know heat can damage our equipment, but too often we forget about the effects that can result from extreme cold, which can damage your battery, corrupt your hard drive, prevent your screen from displaying correctly, and even cause your screen to shatter.

how to protect a laptop in cold weather. Advice from LaptopMD

Here, with the compliments of your friends at LaptopMD, are four ways you can keep your laptop safe in cold weather.

Avoid using your laptop in extremely cold weather
Most laptops are built to operate between 50 and 95 degrees Fahrenheit (10 to 35 C). Some laptops can operate below freezing, but many will be damaged if you attempt to do so. Clearly, you should avoid using the laptop in an area where the temperature has dropped below freezing.

how to protect a laptop in cold weather. Advice from LaptopMD

Move into a car or a sheltered area where the temperature is higher before turning it on.

Protect your laptop when traveling in cold weather.
Exposure to cold comes most often when traveling. Protect your computer by keeping it in a well padded and insulated case when moving around, particularly when the temperature drops below freezing and when the wind can lower the effective temperature even further.

how to protect a laptop in cold weather. Advice from LaptopMD

Should the bag become wet, your laptop could be exposed to moisture damage. Avoid turning it on until you are sure the laptop is dry.

Avoid storing your laptop in an extremely cold place.
Even should you have a case that keeps the laptop well protected, avoid leaving the laptop in an exposed space, such as a trunk, for an extended period of time during extremely cold weather. If exposed to extreme cold for an hour, your laptop could freeze and you could lose all your data. Freezing can also damage your battery and cause the screen to die.

Allow time for your laptop to warm up.
When you move your laptop from exposure to extreme cold temperatures outside to room temperature inside, let the laptop warm up for about a quarter of an hour and become accustomed to the warmer temperature before turning it on. Should you turn on your laptop too early, the screen and inside hardware might be damaged to such an extent that it cannot be repaired.

how to protect a laptop in cold weather. Advice from LaptopMD

Avoid using an artificial means of heating the computer, such as a space heater or hair drier. Bringing the machine into a warm area quickly could also cause condensation to build up. Be aware of that and give the computer time to dry out and recover.

Hope this helped!
We at LaptopMD hope that these measures help you to avoid the problems that overcooling could cause your computer.

We’re Moving! But not far…

Starting on Saturday, January 5th 2019, LaptopMD will be upgrading to a new office space to better serve the community! You will be able to find us at 247 W 38th st, Suite 602, New York NY 10018.

The new location will only be a few blocks away from our previous location. We will now be centrally located within 5 short minutes from the Penn Station, Port Authority, and Times Square bus stations and subway hubs.


247 W 38th St, Suite 602, New York NY 10018.

Our commitment to provide exceptional service to the community drives everything we do. As such, the move to the new office will help us with our mission to provide excellent care to a greater number of people.

New office, same great care. Remember, we’ve only moved a few blocks away, so starting on January 5th, come visit us at the new location!

Exciting News: New Office, Same Awesome Service!

Well, after months of planning, dreaming, designing, and deliberating, we are renovating our office! That’s right, we’re redecorating with you in mind.

What does this mean for you? Well, let’s start with the technician area. They are, after all, the heart of what we do. We’re expanding their area, incorporating state-of-the-art design and technology. With more space, a better layout, and better tools, our techs will be able to handle your repairs faster and more efficiently. They’ll also be able to take on more complex jobs that we were unable to handle before. All in all, you’ll get better work, faster! Who can argue with that?

Probably of more immediate concern to you, we’re getting a new customer waiting area with all sorts of amenities. What amenities? I’d love to tell you, but it’s a surprise. You’ll just have to stop in on our grand unveiling and see for yourself (date TBA). What I can tell you is it’ll be bigger, full of stuff to do, and make you feel more at home than you’ve ever felt before at a repair shop. We’ve been consulting with countless designers and planners to make sure every one of your needs are taken care of.

Last, but certainly not least, the whole office is getting a cosmetic makeover. New Paint, new design, new architecture. We promise a stunning experience from the moment you walk in to the moment you leave with your laptop repaired.

Laptop MD joins forces with Data Recovery Clinic!

We are excited to announce that Laptop MD now has joined forces with Data Recovery Clinic. Steven, the lead technician at Data Recovery Clinic, has been providing emergency data recovery from hard drives and raids of all configurations for over 23 years.

DRC, established in 1989, attributes their high success rate due to their cutting edge ATOLA data recovery equipment and highly trained technicians in data recovery. They have successfully recovered data from all over the globe and from all types of media. If your data can be recovered, then they can recover it. If you don’t believe us, just ask: NASA, 3M, Lucent, Pepsi Co, Chicago Stock Exchange, Sandia National Labs, CAGEMA INC, Raytheon, Dell, HP, IBM, Compaq, Norton Utilities, and many, many more whose data they have successfully recovered.

With their “no-data no-charge payment system”, it’s a win-win for anyone who has been faced with the disastrous failed hard drive, flash card, or memory stick at the most critical moment. Come to Laptop MD and let us battle “Murphy’s Law” for you.

open iphone

iPhones, Apple, and the Right To Repair Bill

Apple makes some pretty great phones. We should know, we get to see how many people walk in with broken iPhone screens all the time, and so many people wouldn’t have iPhones unless they were a great phone.

However, it’s hard to not be frustrated at how anti-consumer some of their moves have been in recent years.

Apple’s anti-consumer moves

 

Planned Obsolescence

 

The most recent anti-consumer move by Apple just recently came to light, with how they treated their older iPhone batteries. People talked about “planned obsolescence” all the time, even making jokes about it, but apparently, it’s been true the whole time. They are even facing lawsuits over it.

To be fair, their reasoning for throttling older iPhone speeds has some merit. However, they didn’t disclose what they were doing which makes it pretty clear that they knew it was wrong. Also, unlike most Android phones, it is very difficult for a consumer to remove and replace their battery. Which would’ve mattered a whole lot more if they were open and honest about what is slowing down the customer’s iPhone (an old battery).

 Removal of the Headphone Jack

 

The iPhone 7 had a big stroke of “innovation” as Apple would call it, which is a thinly-veiled way of saying it won’t be compatible with other typical products. While Apple and Apple-followers stuck to that line of reasoning, it’s pretty obvious that removing the headphone jack did not make the iPhone 7 better, but it did help Apple’s bottom line.

Not only does it force people to get either the little converter attachment (that is SUPER easy to lose, meaning you need a replacement) or the Apple headphones. Or, if you want to get wireless headphones Apple owns Beats, which is a massively popular Bluetooth Headphone company. People might just move to wireless headphones – which is that innovation they like to reference – and buy a pair of Beats.

There are plenty of other examples similar to this one – Macbooks got rid of their USB and Ethernet ports while the rest of the first world still uses them, forcing people to get adapters. It’s really a testament to how much people love their products that they are still so successful.  A lesser product definitely couldn’t do something like this.

What’s Their Goal?

 

I already mentioned how it’s very difficult for iPhone users to access the battery (that’s where we come in) and Apple wants it that way. They don’t want you to be able to swap out your battery for a new one because they want you to go to them for that service.

Better yet, they don’t want you to fix your iPhone after it starts showing it age, they want you to get a new one. We’re seeing it in products everywhere, people don’t stich up their clothes as much as they used to, or take as much care of their car, or even swap out a hard drive for a new one! People just get a new one.

Once people are accustomed to getting a new phone every couple of years, it’s not wasteful – it’s just what you do. 

“Right to Repair”

 

Apple (among other big tech companies) has been lobbying against the “Fair Repair Act” for the last few years. The bill would require companies like Apple to sell tools and replacement parts, and perhaps even guides, so that customers can repair their phones and computers.

That sounds like something we wouldn’t really want either, but we don’t mind this bill at all.

Let’s face it, a lot of people just want to have an expert handle it. I can change my own oil, but I’ll usually have it done at a Jiffy Lube or a Sears Auto. Just because customers will have more access to the tools and parts to fix their computers and phones, doesn’t mean they’ll stop coming to us.

In fact, there are plenty of guides on how to replace iPhone screens online, but it requires delicate care, and often some tools that people don’t have. That’s why so many people choose to come to repair shops like us.

Apple is opposing this legislation because they want to make their phones nearly impossible to fix by repair shops like us. Forcing you to go to them for repairs is only part of it, because they don’t actually want you to fix your phone, they want you to get a new phone entirely.

Pre-order your iPhone X Now!

Many people have said (somewhat justifiably) that the newest iPhone is the same thing as the last one, with a new number.  In fact, some of the newer iPhones have had LESS features than previous iterations cough cough iPhone 7 audio jack cough.

However, my over-used joke aside, the iPhone 7 was incredibly popular and Apple added it to their tally of successful bold moves.  The next bold move is supposed to be the iPhone X.

Forward Progress Must Continue

 

With Apple releasing two different branches of iPhones at once, people may wonder why?  Well it seems that the iPhone 8 might fit into the typical category of iPhones – it’s the new one but it’s not that special. It’s basically a nicer, newer iPhone 7 with a few more added features that probably won’t affect your daily life too much.

However, the iPhone X is to be their next big step up.  Among a host of other improvements, it has facial recognition software, which is also the main reason you might need to pre-order the iPhone X if you want to get it soon.

Apparently, Facial Recognition Software Requires Precision

It’s the Facial Recognition bit that has production slowing.  It makes sense, given that this truly is a huge step forward.  According to PC Mag, Apple may have had to lower their facial recognition accuracy to make it easier to produce enough iPhones on time.  That means if you want to get the new iPhone X soon, you probably need to pre-order!

Apple Has Denied This

 

Apple has made a statement about their facial recognition software, saying that they are not compromising its quality and that they fully expect it to become the new “gold standard” in facial recognition technology.

Obviously, they don’t want to admit if they are providing a sub-optimal product, but it is hard to expect the first iPhone to come with this technology to have it perfect.  Just look at how far we’ve come when viewing the iPhone 3 to the iPhone 5, and then from the iPhone 5 to the iPhone 7.

I was just saying how the new iPhone is often just like the old one with some new shine on it, but those subtle changes do ramp up quite quickly. Therefore, it is reasonable to think that in a few years we might look at the iPhone X’s facial recognition capabilities as buggy and imperfect when compared to the iPhone XII, or whatever we’re calling it then.

Trade in your old iPhone for credit toward your new one!

If you’re looking forward to snagging one of the new iPhones (whether that be the iPhone 8, 8 Plus, or X) and have an older version, you can trade that in for some credit toward your new phone with most cell providers (or other places like Amazon and Best Buy) will just buy the phone off of you! However, they only accept working phones so if you’ve just been dealing with a cracked screen, make sure to get it fixed first!

Apple doesn’t mind anymore.

 

People are often hesitant to get their screen repaired through a 3rd party provider because Apple used to void the warranty on the phone then.  However, they changed their stance back in February and as long as the repair is done well (do your research and look at the reviews!) they won’t void your warranty.

It’s a small step, but it’s a nice gesture from Apple to notice that it’s unfair to consumers who might not live near an Apple store to get their phone fixed – and we’re all just replacing the screens anyway!

Apple and Samsung are competitors… Right?

Apple’s iPhone and Samsung’s Galaxy series are probably the most popular phones on the market, in a general sense.  I mean it’s really the iPhone by some margin, then the Galaxy is leading the pack left behind Apple’s top seller.  However, while Samsung probably wishes they were leading the market, or at least at a 50/50 split with Apple, don’t worry about them.

Samsung makes money from iPhone sales

In addition to being a massive manufacturer of their own phones, Samsung creates a lot of parts that get used in the iPhone.  This is extremely relevant right now because according to PC Mag, Samsung will get approximately $110 for every iPhone X sold.  So, the new iPhone that is going to keep Apple moving forward, is going to be paying Samsung’s bills too, keeping the iPhone’s closest competitor in the race.

In fact, there are projected to be approximately 50 million Samsung Galaxy S8 sales (which are thought to net Samsung $202) but 130 million iPhone X sales.  You can do the math, that means Samsung would legitimately make more money off of iPhones than their own Galaxies.

But whyiphone x screen

In the simplest of explanations, it’s really a result of supply-and-demand.  Apple wouldn’t be paying Samsung for their parts if they didn’t have to – they probably wish they could be manufacturing every part required for use in their iPhones, but they can’t.  And every recent iPhone uses parts from other manufacturers, the real problem is the iPhone X’s OLED screen.

The iPhone X’s screen is huge and Samsung may be the only potential manufacturer for it due to the enormous demand Apple is needing to fill.  If the iPhone X wasn’t expected to achieve such high sales numbers, they could probably go to a different manufacturer, or try to keep the entire process inside their company.

Samsung wins either way

Samsung stands to lose a lot if they stop providing parts for iPhones, and they can’t guarantee that their phones would then skyrocket in popularity (if the iPhone’s quality suffered as a result).  For the time being, it seems the two competitors are tied together.

Samsung wins either way. Either the iPhone outperforms the Galaxy by a huge margin like expected, and they still make a lot of money from both their own phone and the iPhone.  If the iPhone X doesn’t reach the high projections, the most likely candidate to replace the iPhone X in a consumer’s hand might be the Galaxy S8, which Samsung won’t be upset about either.