LaptopMD+ News Archives

Happy Memorial Day Weekend!

Posted on December 5, 2018 | by Arthur Zilbermann

Whether you’re headed to the beach this weekend, spending time with loved ones, or soaking up the rays here in New York City, I would like to wish you a safe and pleasant Memorial Day.

As the nation pauses this extended weekend to honor those who have fallen in service to our country as well as departed loved ones, let us not forget the victims of recent natural disasters – tornado victims in the Midwest and those families still dealing with grief from the earthquakes and tsunami in Japan earlier this year.

On behalf of the LaptopMD team, I would like to wish you and your family a safe, enjoyable, and beautiful Memorial Day Weekend. May we never forget those who have passed and departed our company and remember the great people we have around us each and every day. May this weekend be a wonderful start to your summer season.

Happy Labor Day from LaptopMD+

Posted on December 5, 2018 | by Arthur Zilbermann

On September 5th 1882, several hundred New Yorkers gathered in Union Square for a parade to celebrate the strength and might of labor unions and further embolden their campaign against horrendous working conditions. Over 100 years later, we continue to commemorate Labor Day not only as a day of championing workers rights but as a day of rest and relaxation for all as we transition into the fall season.

This weekend, LaptopMD+ wishes everyone a very happy and enjoyable Labor Day Weekend. We hope that you have a great and enjoyable unofficial end to the summer season and you are able to take advantage of the weather this weekend.

LaptopMD+ will be open on Labor Day, September 5th for your computer and laptop repair needs but with shortened hours of 11am to 6pm. We will resume normal business hours on Tuesday, September 6th.

Happy Labor Day New York, you deserve this extra day off!

Labor Day Parade, Union Square, New York, 1882 via Wikipedia

New Faces, Same Great Service

Posted on December 5, 2018 | by Arthur Zilbermann

Things are changing fast here at LaptopMD+! First we had the office renovated and redesigned, then the website redesign, and now new employees. That’s right, we’ve hired two new people to make your LaptopMD+ experience better than ever.

First we have Steve, our new technician and floor manager. He’s just as handy with a customer as he is with a screwdriver, and that’s the way we prefer it. Coming to us from a long background of helping people fix their electronics, we think Steve has the potential to snag the “Favorite Manager” crown away from the current king, Nick. Let us know what you think!

We also recently procured a new intern: Sam. Sam is bright-eyed and bushy-tailed, as any intern should be, and joins our marketing team (that’s us!). Over the next couple of months, we will be imparting all of our knowledge to Sam in the hope that one day, he too may be as awesome as the rest of us. He’s also going to be helping us out on the phones, so if you hear him pick up, tell him ‘Hi’ for us. Also, look for Sam’s upcoming blog series: “The Trials and Tribulations of a LaptopMD+ Intern” coming soon!

Speed Up & Clean Up Special

Posted on June 29, 2017 | by Arthur Zilbermann

Through July 15th, we are offering our Speed Up & Clean Up special – which means replacing your HDD with an SSD. If you either haven’t read the post comparing HDDs to SSDs or want to refresh your memory on what an SSD Upgrade is, feel free to click here!

Abridged version: SSDs will make your computer faster. Up to 10x faster in fact! If you want a new computer without actually shelling out for a NEW computer – this is the way to go.

We will also literally clean out your computer

Desktops can get very dirty on the inside because there’s a lot of ventilation in and out, and people don’t often expose their computer’s innards to clean out the dust when it settles in.

Laptops are harder for dust/dirt to infiltrate – but some of it can still manage to get in through the keyboard/fan vents – and that will stay there until the end of time since the case is so compact.

Or until we clean it out.

Rates for the Speed Up & Clean Up Deal!

These are the rates for replacing your HDD with an SSD, and swapping out for a new storage device can be done with or without cloning your current device over – but it does come at an extra cost.

Would you like us to clone your device over exactly as-is, you’ll just have a newer and faster storage device? Or would you prefer to start fresh with your computer – like it’s brand-new from the store?

120gb SSD – $174.95 or $224.95 with cloning.

240gb SSD – $224.95 or $274.95 with cloning.

480gb SSD – $374.95 or $424.95 with cloning.

960gb SSD – $424.95 or $474.95 with cloning.

If you are interested, please stop in your local store or give us a call! These rates are discounted and will only be available through July 15th, so don’t dilly dally!

If you would like to learn about other ways we can potentially speed up your computer (if you don’t want to buy an SSD/already have one), the other common options to speed up your computer are Factory Reinstalls and RAM Upgrades!

How To Take Good Care Of Your Laptop

Posted on June 6, 2016 | by Matt Ham

Laptops are often expensive and nobody wants to go spend an arm and a leg to buy a new one. Why would you buy a new laptop every year or two when they can cost upwards of $1,000? Your best bet is to keep your current laptop working as long as possible, so here are some tips on how to do just that!

Keep liquids away from your laptop.
You may think that you won’t spill it, but accidents will inevitably happen. If you must have a drink near your laptop, at least be careful and use a cup with a cover on it!

No food near your laptop, either.

It may not seem as dangerous as liquid, but crumbs can easily get stuck under your keyboard and invite bugs to crawl in and ruin the circuitry.

Download antivirus software.

The internet is a dangerous place, and no matter how careful you are there is always going to be a risk of getting viruses. Minimize that risk with an up-to-date antivirus program.

Protect your monitor.

Your screen is one of the more important parts of your laptop, so treat it gently.

Make sure it isn’t hitting anything when it closes and never slam it shut. You’ll keep your screen scratch-free and save yourself the need to replace anything!

Let your laptop adjust to the temperature.

Don’t just bring it in from the cold of winter and start it immediately, let it adjust to room temperature before starting it. This will protect the disk drive and stop any condensation from forming inside of your laptop.

Don’t leave your laptop in your vehicle.

The inside of a car can either get very hot or very cold, neither of which will be good for your laptop.

As extra incentive, remember that unattended laptops often function as “please steal me!” signs to potential thieves.

Clean your laptop cleaned annually.

You can do this professionally or by yourself if you have the know-how.

This will keep dust from piling up inside and stopping the laptop from cooling itself, which would destroy the motherboard.

A helping hand.

Accidents will always happen, but do not despair if you damage your laptop. That is precisely what LaptopMD is for, and we are always happy to give a helping hand!

Guideline If You Spill Liquid On A Laptop

Posted on May 9, 2016 | by Matt Ham

At LaptopMD, it is very common to see consumers who have lost their data or entire machine at all when liquid was spilt on their computers or laptops.. Unfortunately it can happen to anyone.

Laptop spills are frightening because they can end up killing the unit if you do not tend to them immediately. The following are some quick steps that you can take to protect and revive a laptop spill. You should act quickly to enhance the chances of a complete unit recovery:

1. Power off the Device
The first thing you should do is turn the device off to prevent any short circuits. This should be done immediately after the spill.

2. Unplug Everything
Unplugging all the peripherals is the second step you should take, and you should do it quickly to improve chances of a revival.

3. Flip It Like Hotcakes
The next step is turning the unit over on its belly so that any liquid that is trapped in it can run out.

4. Absorb the Moisture
This step requires a heavy duty paper towel such as Brawny. You must try to absorb as much moisture as possible with the paper towel.

5. Perform an Inspection
Inspection is the next step. You should inspect the device and check for keyboard puddles and the like.

6. Conduct Further Cleaning
You should clean the lint and sticky items off the computer while You are working on it.

7. Allow the Unit to Dry
This part of the process involves a large amount of waiting and faith. You should wait at least 48 hours to give the unit time to dry.

Dry naturally. Prop the machine up, away from surfaces, so that air can circulate in and around the entire unit. Leave the machine to dry for 24 to 48 hours. While it is drying, place the laptop battery in uncooked rice.
Dry with light heat. Use moderately warm sources of heat. Let it dry for approximately 12 hours. A dehumidifier may improve drying time.
Never use a hair dryer, as this will cause static problems and contaminate your laptop. A hair dryer at a high setting could also melt some of the plastic components. In extreme cases the hair dryer will drive moisture deeper into the circuits and components and that moisture will oxidize and create capacities load connections under and inside of integrated circuits and connectors, eventually failing the laptop.

8. Put It Back Together
The last step that you can do alone is putting the unit back together. You can check to see if it works at that point.

9. Call us
We hope that you can get your precious laptop working by using the tips we mentioned above. However, do not fret if that does not happen for you.

We strongly recommend you don`t put this issue into a dark corner and let professionals take care about your devices.

The Doctor is in the House. On-Site Service.

Posted on May 1, 2016 | by Matt Ham

We understand that you are busy and we value your time. That is why LaptopMD comes to you! Whether you are a business or an individual, when LaptopMD makes house calls, you can rest assured that you’re getting experience and integrity from certified technicians capable of performing any type of repair job. Whether you need help with software installation, computer network setup, printer support, or iPhone repair, our technicians have the training you need.

Who Can We Help?
Our dedicated technicians can service any small business or individual. We offer full support to small businesses on a regular basis. All business clients need computer support from time to time, but you don’t always need a full-time IT engineer. That’s where we come in. We can provide all of your business IT needs without the expense of a full-time staff member.

We also provide full service computer and electronic troubleshooting for private clients in your home. Whether you work from home, or you need help with iTunes, email, or some other personal electronic need, we are here to help, in your home and usually within the same day.

About Our Services
For Business or Private Clients:

Set up your computer network
Solve software issues
Install programs
Provide computer training and other digital needs
Software customizations
Network and Printer set-up or connectivity issues
iPhone Repair
Minor Viruses, and more

Most repairs can be done onsite, but some repairs may require additional attention or special parts. Our managers help alleviate these issues during the initial call and assessment to ensure your problem is diagnosed properly and we bring the proper tools with us. If work must be taken off your premises, or if special parts are needed, we will notify you immediately and prorate the onsite support fee.

What Makes Us the Trusted Physicians?
We have more than 15 years of experience, professional, certified engineers, and thousands of positive reviews on Yelp.

When we come into your home or place of business, you can expect the same customer service you would receive in our office. We provide the trust and reliability our clients all depend on. We know and understand that you don’t want to invite just anyone into your home or office. That is why we are supported by thousands of positive reviews from customers just like you and the Better Business Bureau. Thousands of New Yorkers have trusted us with their IT needs, you can, too!

Why Should You Choose Our On-Site Services?
Convenience! You need assistance on your schedule, not the rest of New York’s. No lines, no waiting rooms, quick and easy – we will not waste your time.

We work 6 Days a week. When you need us, our certified repair technicians are there in a flash. We will take care of you while you rest easy.

Locations We Serve
Manhattan, Brooklyn within 1-3 stops of Manhattan, and Queens.

Schedule your Appointment Now
Find out for yourself why LaptopMD is the best in New York for onsite computer support.We will be right there when you are ready for us. Call us today!

LaptopMD Internship Initiative

Posted on March 6, 2015 | by Arthur Zilbermann

Along with providing excellent device service, Arthur Zilberman and LaptopMD are dedicated to providing service to the community in whatever way we can. Robin Rodriguez of the Bronx recently worked with us as a LaptopMD Jr. Doctor, an internship initiative we launched.

After receiving a heartfelt e-mail from Yasmin Castro, a teacher at Bronx Compass High School, we decided to show Robin the ropes of the device repair/IT industry. He has a palpable love for technology, and we believe his time with us provided invaluable hands-on experience. In return, his enthusiasm and friendly nature always invigorated our offices.

Laptopmd internship letter

Our engineers are the best of the best, capable of internal device repair and unparalleled IT support. We’re willing to share our tricks of the trade with any youth in the city with an interest in technology. It’s our job to foster ability in the next generation.